Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
RuuRd
Initial Email Subject: menu show on top of modal windows in IE 10
Support Case Month: April 2013

Dear reader,

after the last update of Likno Modal Windows, the Likno Menu stays on top of all objects also the LWMW-layer. Setting z-index of the menu to -1 did solve it for Firefox, Chrome but not for Internet Explorer 10

What to do?

Thank you for your help in advance.

Kind regards,
RuuRd

Reply From: Likno Customer Support

Dear RuuRd,

Where did you set the z-index to -1? I checked your site and I see that the menu is set to z-index: 1000.

z-index CSS property

The same is true for the modal window. Please change the modal window z-index to 1010 or the menu  z-index to 990 in order to fix this problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: RuuRd

Thank you Kostas,

I forgot that this value is (or can be) set in the IDE of AllWebMenus, so I did set the other value somewhere else in my code (later executed).

Kind regards,
RuuRd

 

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Adrian
l Email Subject: WebScroller 2.0.130
Support Case Month: April 2013

Hello

I recently installed LiknoWebScroller 2.0.130 to take full advantage of the WYSWYG CSS editor just to discover that I am having issues that I never had before in the 1.0.124 version of this app.

If you go to {URL REMOVED} the scroller on this page is made with version 1.0.124 build and has no issues. To test it, on this page I have a menu created with Likno AllWebMenus menu (5.3 Build #908). On the main menu, under the "The Club", select "Website Administration" option and you will presented with a modal window asking for your username/password combination.

Now, after installing version 2.0.130 and recompiling the same scroller (under a different project directory), if you go to {URL REMOVED}, and try accessing the same Website Administration page, you are not getting ANYTHING, unless you go first to different pages, come back to this {URL REMOVED} and it may eventually work this time around.

With the new 2.0.130 the same behavior applies to the top right side menu (Member Login, Contact Us, Search PVTC.CA) that calls three different Modal Windows (all 3 work with the older version, but do not work with 2.0.130)

Any help is greatly appreciated

Thank you
Adrian

Reply From: Likno Customer Support

Dear Adrian,

Actually this is a problem of the Modal Window. The problem is the new Scroller comes with the latest jQuery engine (1.9.1) but the Modal Windows version you have (254.3) did not support this version. As a matter of fact there was a minor version released about 10 days later (254.4) which does support jQuery 1.9.1.

Please try downloading the latest Modal Windows software from our site and let me know if this corrected the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Adrian

Hi Kostas

Thank you for looking into this issue.

After downloading the latest Modal version, everything seems to be back to normal. Tested on 5 different browsers and all is perfect.

Thank you again
Adrian

 

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Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Web Modal Windows Builder - Auto close the modal window 
Support Case Month: March 2013

Would it be possible to setup in the application to either auto close the modal window after the specified # of seconds otherwise the user can click the Close icon before # of seconds elapsed?

I mean that it needs to work with "Make certain links/forms in page open in this window". Basically the link runs a php script with a dynamic id value (favorites.php?action=add&id=#) and returns a result message (error/success/login) in the modal window as an alert. I want this modal window to dismiss automatically after 5 seconds or the user can click on the close icon.
Thanks

Reply From: Likno Customer Support

Hmmm… this is not officially supported, however you can do this with custom code.

Specifically you can add some JavaScript code to call the “close” command after 5 seconds. If the Modal is already closed, nothing will happen.

On your link try adding something like:

<a … onclick="setTimeout(function () {likno_modal_project.close();},5000);">

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Perfect! Thank you

 

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Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From:
Paolo
Initial Email Subject: modal builder 
Support Case Month: February 2013

Hello Kostas,

Is it a known issue to you that fancybox script is not working if modal window is in the same page??

Regards,
Paolo

Reply From: Likno Customer Support

Dear Paolo,

Fancybox is using a very old jQuery version that conflicts with the one we are using.

Please try replacing this:

<script type="text/javascript" language="javascript" src="fancybox/jquery.js"></script>

With this:

<script type="text/javascript" language="javascript" src="/bas2/bas-forms-en/modal/jquery.js"></script>

I assume that Fancybox will indeed run with the newer jQuery version. Let me know if this worked.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Paolo

Ok I shall try and let you know.
Many thanks,
Paolo

 

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Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From:
Saeed
Initial Email Subject: Modal Window IE6 support 
Support Case Month: February 2013

Hi Kostas,

Thank you for the support you provided recently.
I have an issue with the latest version of the Web Modal.
It opens a portion of a page (made of only HTML) inside the same page. It works well on all browsers and all IE versions except IE6.
That old IE6 bug that causes Combo boxes being visible through the Modal.
In AllWebMenu we have an option to fix it by hiding the combo boxes or iFrame. There is no option in Web Modal product.
It may be useful to mention there is also an Accordion in the main page (not the modal) made of latest version of Accordion.
I would appreciate your help with this problem.

Thank you,
Saeed

Reply From: Likno Customer Support

Dear Saeed,

I am afraid that this is indeed not available in the Modal Builder or any of our other builder products.

Support for IE6 has the potential to double the script size, so we decided (along with Microsoft) that it is time to drop full support for IE6. Most things will still work, but some specific bugs such as this one will not be resolved anymore.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Saeed

Hi Kostas,
Thank you for your response and letting me know.
I appreciate your clarification.
Regards,
Saeed

 

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