Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Tom
Initial Email Subject: Pre Sales Question
Support Case Month: August 2012

I have taken over a website using menus built using Likno AllWebMenus PRO ver 5.2-#808
We do not currently own the product.

My question.

If we purchase the product will we be able to modify the menu structure using the created .js file or is there some sort of project file we will need in order to make modifications?

Thank you,
Tom

Reply From: Likno Customer Support

Dear Tom,

I am afraid that you cannot use the compiled file to edit the menu. You need to use the menu project file, which will be a file with “awm” extension.

Note however, in case you do not find the project file, that we do have a paid service for reconstructing menus from the existing compiled menu in your site. Let me know if you are interested, and send me the URL so that I can see what type (and size) of menu we are talking about.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

Tags: , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Debbie
Initial Email Subject:  Menubar
Support Case Month: March 2012

Hello -

How do I modify my MenuBar so that it will adjust depending on the viewers browser?  It looks great in my browser but when I view it from another browser it's off.

Thanks so much!

Reply From: Likno Customer Support

Hello,

I believe you are looking for this setting:

menu bar settings

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Debbie

I do have the Menubar checked but it still doesn't adjust depending on the browser.  I'm wanting it to adjust so it still looks right depending on the viewers browser.

horizontal drop down menu settings

Browser  = Chrome

chrome preview

Browser = IE9

ie9 preview

Reply From: Likno Customer Support

Dear Debbie,

The online menu is NOT a menubar. Having said this, do you really want the menu to take the window size? Your site has a fixed width of about 926px, so I believe that you really want the menu to have this size too.

Please uncheck the “menubar” option. Then go to the main menu “minimum width” and set it to “926”:

menu minimum width

Finally make your menu item’s font-size, padding etc. small enough to make sure that the menu is not bigger than 926 pixels.

If unsure, you can send me your project and I can do this for you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Debbie

That helped a lot!  I am using Microsoft Office SharePoint Designer, is there a way for me to see the menu without having to use the preview in browser?  Also, while previewing the website, each time I click on another page, the menu disappears for a minute and then shows back up again.  Any suggestions?

Reply From: Likno Customer Support

Dear Debbie,

Is this still about “http://www.urtechnet.com/lstts/”? I checked this page, but I did not see any change in your menu. Furthermore, the menu there has no links, so I was not able to test other pages.

Regarding SharePoint I am not sure if its internal preview supports complex JavaScript components. It is very likely that it does not support them (unless it has a feature called “live preview”), in which case you do need to use a browser preview. I am afraid that we cannot do anything about this.

Regarding the menu disappearing and re-appearing, the menu may take a second to build (depending on the size) so this may be natural. If you send me the URL to test for this I will be able to check it and let you know if there is anything you can do to speed things up.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Likno Customer Support

Dear Debbie,

I see that you have added an “appearance” effect in the menu, which is why you see it unfolding downwards when changing the page.

If you do not want this to happen, please remove it from the related option:

menu special effects

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

Tags: , , , , , , , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Ken
Initial Email Subject: how to get AWM to show up behind flash shadowbox?
Support Case Month: April 2012

hi - how can I modify my all web menu so it appears behind the flash shadowbox that appears on my daytradinguniversity.com site?  As you can see, if you go to www.daytradinguniversity.com and click on the top center video box, it shows up behind the AWM menu, instead of in front of it like it should.

thanks,

ken

Reply From: Likno Customer Support

Dear Ken,

I see that your video popup has z-index=90, while the default AllWebMenus z-index is 1000.

Please change the AllWebMenus z-index value to something smaller (e.g. 50) to fix this problem:

menu z-index value

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

Tags: , , , , , , , , , , , , , , , ,

 


© 2009-2013 Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows