Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Dropdown Menu shows under flash image
Support Case Month: May 2013

Hello,
I notice on some computers the dropdown menu is under the flash rotating image that I have on the website.

Reply From: Likno Customer Support

Hello,

Indeed in Internet Explorer your menu goes behind the flash scroller.

This happens because the flash applet ignores the z-index ordering. To resolve this problem, you need to add the ?wmode=transparent? parameter into your flash applet, so that it respects the z-index order.

Please have a look here for more details and examples:

flash object and z-index property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

Thank You

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Anna
Initial Email Subject: Display Problem
Support Case Month: April 2012

I'm sure you can tell me how to fix this:

In all browsers except Google Chrome, the dropdown is displaying correctly.  In Chrome, it's behind the Flash.  What do I need to do to fix that?

Thanks so much.

Anna

Reply From: Likno Customer Support

Hello,

To make submenus appear *in front* of Flash Objects, Java Applets or Select Boxes, open the "Z-Index" property and click the "Click here" link:

main menu z-index property

This will open a help topic where you get instructions on what to do in your page.

If you still have a problem after following these instructions, please send me the URL to see what you have done.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Anna

The value is currently set to 1000 and works in all other browsers.  Does it need to be higher than that?

Reply From: Likno Customer Support

I believe there is a misunderstanding. My point was that you need to click the “Click here” link, in order to read the instructions.

This issue is caused by the flash object and you will need to add specific code in your page in order to fix this (it cannot be resolved from the application alone).

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Larry
Initial Email Subject: IE8 error
Support Case Month: July 2012

I just updated to 5.3 Build #888.

I re-compiled and uploaded. 

The new menu works with Firefox, Chrome, Safari.  I get this
error with IE8:
*************************************************************
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; IPH 1.1.21.4019)

Timestamp: Tue, 10 Jul 2012 14:50:09 UTC

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

Message: Object doesn't support this property or method
Line: 10
Char: 56961
Code: 0
URI: {URL REMOVED}

*********************************************************************

Help?

Larry

Reply From: Likno Customer Support

Hello,

It seems that your page has multiple positioning elements with the same ID:

multiple positioning elements in a page

This is actually considered invalid HTML and although most browsers can ignore it (by keeping only the first occurrence) the infamous Internet Explorer just gives out an error and does not work at all…

Please make sure that you only have a single positioning element in your page.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Larry

That did the trick!

Thanks!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Cary
Initial Email Subject: flash image in front of dropdown menu
Support Case Month: July 2012

Hi,

We are having an issue with that as well. We have a flash image that now we are finding is covering the dropdown when you mouse over. What can I do to put the dropdown ON TOP OF the flash image? If it helps, the web address is http://www.conest.com/default_video_new_menu3.asp. Please let me know what the solution is asap. I need to get this page up to replace the homepage.

Thanks
Cary

P.S. Just wanted to mention that I already have the z-index set to 1000.

Reply From: Likno Customer Support

Hello Cary,

Did you click on the following LINK which gives more info on what to do?

z-index menu settings

This will open a help topic where you get instructions on what to do in your page.

Please read the instructions and do what is needed. Please let me know if it worked. Thank you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

I’ve been trying that, but it’s not quite fitting with the way m Flash has been coded in. Where would I place it? The code is brief for the flash and follows:

<td width="730" height=100 valign=top><embed src="/flash/entry13.swf" quality=high bgcolor=#FFFFFF  width=730 height=232 salign=L type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></td></tr><tr>

Where would I fit the code referred to in the link? I believe it’s ('wmode','Transparent') supposed to be in 3 places in the example.

Thanks much.

Cary

Reply From: Likno Customer Support

Dear Cary,

If you use the full flash code, then there are three distinct places where you can put “wmode”.

However you seem to use a much shorter version that only has the <embed> part. Hence, following the help example, you should add:

wmode="transparent"

flash object wmode transparent

So please correct the “ 'wmode', 'Transparent' ” that you added and instead use the correct code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

Thanks!!!  That works perfectly!

Cary

 

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Knowledge Base support case for Likno Web Modal WIndows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Modal Windows 
Support Case Month: August 2012

Aris,

I have a new need that I think Likno can help me out with. I have a need for a Modal Windows Builder type function, but the window must be able to be called from within an Adobe Edge object. We are switching to Adobe Edge for HTML5 animation to replace our Flash animations which of course won’t display on an iPad or Mac. We have the need for modal pop-up windows within the Adobe Edge animation.

Do you think your product can handle it?

Please advise,
Bob

Reply From: Likno Customer Support

Dear Bob,

Adobe Edge produces HTML, so Modal Windows should work just fine with it. You of course need to add the Linking Code to your page, along with the triggering code for the Modal Window, exactly like you would do in any other page.

Let me know if you need specific help with something.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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