Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Terry
Initial Email Subject: Menu Button Not Working in Firefox
Support Case Month: April 2013

Kostas,

I have main navigation buttons that work with Chrome, IE 8 and 9, Safari and Opera.  But they do not work with Firefox.  Can you have a look at the problem?

Terry

Reply From: Likno Customer Support

Dear Terry,

It seems that there is an error in your scripts. Specifically you are passing an “event” variable that does not exist. Since you do not seem use this variable anywhere, I suggest that you remove it.

Change the following line from:

function mNavi(event, id, n) {

To:

function mNavi(id, n) {

and all the links that are like this:

<a class="navlink" id="navlink2" href='javascript:mNavi(event, "a#navlink2", 2);' >

into something like this:

<a class="navlink" id="navlink2" href='javascript:mNavi("a#navlink2", 2);' >

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Adrian
Initial Email Subject: cross-browser issue 
Support Case Month: March 2013

Hello,

There is a small bug
- In IE7 - the menu slips to the right 2px
- In Google Chrome - it slips to the left 1 px
- In Firefox - it slips to the left 1 px, also

Works ok in IE8, IE9, Opera.
Not tested in IE10

Please advice.

Thank you

Reply From: Likno Customer Support

Hello,

Note that each browser may render the fonts slightly differently and this can cause a with difference.

The best way to ensure that the menu has exactly the same width is to specify it:

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Adrian

Hello,

Thank you for your prompt response.

It’s ok now.

For your knowledge this is what I’ve done:

I inserted a new div for IE7 especially, positioned with CSS hack.

I used browser specific offsets for the other browsers. Also I had to set the header font size at 6px (Opera splits the header also, because of the font size).

Best regards,
Adrian

Reply From: Likno Customer Support

Dear Adrian,

But this way your menu is still differently sized in each browser and you just “center” it with offsets.

If this is what you wanted, you could do it much easier (and more reliably) by selecting “top-center” in the Positioning property.

My recommendation would be to avoid the use of the <span> and Position the menu relative to the <div> with id="meniu".

Also, if you prefer, you can set it to be “top-center”, but I would also set the minimum width to 962px to make sure that it has the same width in all browsers.

This way you will not need any special offsets nor any CSS hacks.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Felix
Initial Email Subject: Problem with Android
Support Case Month: March 2013

I have build 2 websites with multiframes (menu-, left-, right- and main-frame).

{URL REMOVED} (ok) and {URL REMOVED} (make problems)

In both i used AllWebMenus PRO 5.3. The "Main Menu Group" is in the "menu-frame" and the "Submenu Groups" in the "main-frame"

In Windows XP, 7 ... the Menus on both Sites looks correct in all Browsers (IE8, IE9, Firefox, Chrome, Opera and Safari ...)

But when i open {URL REMOVED} on an Android- Smartphone or a Tablet i.Ex. Samsung Galaxy Tab 2 10.1 the "Submenu Groups" are behind the "Main Menu Group". When you the click on "Zuchthündinnen" (That "Submenu Group" contains 8 items) then 2 and a half "items" peep out under the "Main Menu Group.

When i open on the same Andoid-Tablet the Site {URL REMOVED} all looks correct.

Please i need Help

With greetings,
Felix

Reply From: Likno Customer Support

Dear Felix,

This is to let you know that we have just uploaded a new AllWebMenus build (906) that resolves the android issue.

You can get it here:

http://www.likno.com/download.html

Please let me know if everything works as expected.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Felix

Hello Kostas,

Thank you very much for the hint of build #906

Now everything works as expected.

So i’m very happy

With regards,
Felix

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Gary
Initial Email Subject: menu not appearing in iMac
Support Case Month: February 2013

I have a client whose web site has an AWM menu which does not show up on iMac computers.  I have tried it in Safari on my PC and it does not show up, but is fine using other browsers (Opera, Chrome, Firefox, IE).

Please advise.

Gary

Reply From: Likno Customer Support

Dear Gary,

This happens because your menu is compiled with a much older version that did not support Safari 5.

Please download the latest version from your Likno User Area account  (and if required, also get a new Activation Code):

Then please recompile ALL your menu projects, and upload the new compiled files (including the “awmdata” folder).

Note that although your Update Plan is expired, the latest version you can activate DOES support all the latest browsers (including Safari 5 & 6 and IE 10), so there is no need to extend your Update Plan yet (unless of course you want to get access to our new features like “responsive menus”).

Best Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Robert
Initial Email Subject: Main Menu Mouse Over Positioning
Support Case Month: January 2013

Hello,

Please visit the link provided. My problem is with the bottom "Home" link. How do I make the mouse over image appear in alignment with the bottom right corner of the "Normal" image? (note how the link jumps down the page (84 px ?!) upon mouse over.)

Robert

Reply From: Likno Customer Support

Hello Robert,

I assume that you have a submenu with one item that opens on mouse over, correct? (if not, please use "File -> Export" to send me the project)

In that case, just use a "custom" value for the Offset of that submenu which will be related to the images height:

Thank you.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

Finally! Everything seems to be working except in IE (v9.0.12) where the submenu breaks float constraints (see attached image). Note the house with the smoke now falls under the link “{URL REMOVED}” when the window has been resized to allow the visitor to scroll below the bottom of the page. I have tested this in Opera, Safari, Firefox and Chrome and IE is the only one with this problem (surprise!)

Everything else works just like I want it to.

Please advise.

robert

Reply From: Likno Customer Support

Dear Robert,

I just checked your page with both IE9 & IE10 and the menu seems to work just fine! do you still see the problem? If so, can you please send me a screenshot?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

there was a screen shot attached to the original message. I have attached one here too along with the IE version. please note: I intentionally tried to break the navigation. once I had finished scrolling down the page I resized the window so that I could scroll down some more. that’s when it breaks.

Reply From: Likno Customer Support

Ok, now I understood what you meant and I was able to replicate the problem! This is because the script keeps the image within the browser window.

I will forward this to our developers for further consideration. Note however this will probably be treated as a low-priority case as it does not really affect a real viewer use-case.

I will let you know of their response.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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