Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User 
Initial Email Subject: How to link the menu in the page 
Support Case Month: December 2013

Hi,

I have created my menu, but I am not sure how to link it to my pages.

Thank you.

Reply From: Likno Customer Support

Hello,

The general steps to Link your menu to your pages are:

Step 1: After you have finished you menu creation, click on Compile, Project Properties window will appear (if you compile it for the first time) and you need to specify a Site Root Folder. Then, click OK

menu project properties

Step 2: You will be prompted to Link your menu to the pages you wanted it to appear. You select the pages from the left pane and by clicking the right arrows you move those pages to the right pane. This means that in those pages you will link your menu.

link menu to pages

When you are finished with selecting the pages click on Link.

If you still don't see the menu in your pages, you need to check the positioning settings, as you may have positioned it relative to an element or an image that does not exist in your page yet.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John 
Initial Email Subject: Quick help!
Support Case Month: September 2013

I'm trying the sliding menus for the first time.  The menu disappears when I click slide and recompile. 
Can you take a quick look please??  Thanks!!

Reply From: Likno Customer Support

Hello John,

According to your license you are entitled to download the latest version of AllWebMenus.

Please, download the latest version of AllWebMenus, install and activate it. Then, open your menu project, re-compile and re-upload the produced files (along with the awmdata folder).

Also, check the positioning of your menu, you may have some offsets that might cause the problem.

Despite all the above, if the problem persists, please export your menu project (File -> Export Project -> to ZIP folder) and send it to me so i can have a better look at the problem.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

I did the upgrade and the menu appears when I change the zoom to 10%.  The scroll bars disappear at that point so I don’t know if it is sliding. Enclosed is the zip file.  Thank you very much!

Reply From: Likno Customer Support

Hello John,

As it seems the problem is due to the pretty high value of width that you have set. On several tests i did the menu appears as expected when the width is a value that the browser window can support. For example, if you set the width to 2500px instead of 12500px you will see the menu as expected. On the width you have specified the browser seems not to render it correctly and it tries to repeatedly create scrollbar.

I would recommend you to use a lower value of width or just leave it to auto.
Also, on your code you have
<table id=awmAnchor-menu style="width: 12500px"> as your positioning element.
You have forgotten the quotes,  so you code should look like:
<table id="awmAnchor-menu" style="width: 12500px">

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Cool! It works!!  Thanks!!!  I put in the quotes and took out the reference to the table width for the menu part and the master table width.  Thanks again!!  John

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Scroller Builder
Support Case Month: August 2013

It worked after I uploaded the expression web add on.  The scroller does not appear in the page, I only get an error message.

slider scroller error message

Reply From: Likno Customer Support

Hello Bill,

In your project you have set that you are using for your scroller population a div with a class ="Widget-Realtor-Big_content"

jquery slider scroller class name

But in your page you have no div with such a class.

jquery slider scroller class name

That's why you get the error.

In order to correct that, just grab the sample code from your project and paste it into your page.

jquery slider scroller sample code

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Bill

That was it.  Thanks

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject:  Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013

I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.

My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field.  I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/

The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.

Reply From: Likno Customer Support

Hello Ray,

You need to correct your DOCTYPE declaration to your page.

Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

This should solve your problem.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ray

Thank you Aggelos, that did fix the problem.

Regards,
Ray

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Josef
Initial Email Subject: Multiple menus in a page - highlight item
Support Case Month: July 2013

Hi,

the website {URL REMOVED} is a Drupal based CMS multilange website. Most of the content pages use a mixture between AllWebmenus based submenus and a Drupal Main Menu on the left sidebar of the template.

The problem is, that the highlighted item of the drupal mainmenu loses its highlighted state when a Allwebmenu Submenu item is activated.

Is it possible to realize the mainmenu with AllwebMenus AND still showing the selected main item in a highlighted state when a subpage via an AllWebmenu Submenu is called?

If yes, what would be the best configuration setup to achieve this?

Thank you for your help!

Regards

Josef

Reply From: Likno Customer Support

Hello Josef,

The way you have now implement your menu will not work as you expect. It would work if you had also the left  sidebar menu on AllWebMenus. Now, they are 2 different menus. So, the highlight feature cannot work for another menu.

You could achieve that if the left menu and the bottom menu are one menu. You could have the main menu group as a vertical menu and the submenu group as horizontal menu with the appropriate offsets so that appears in the bottom as you want it. You should then set the submenu to be sticky and set the highlight feature according to your desired settings.

Let me know if you need further information.

Thank you!

Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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