Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Scroller Builder
Support Case Month: August 2013

It worked after I uploaded the expression web add on.  The scroller does not appear in the page, I only get an error message.

slider scroller error message

Reply From: Likno Customer Support

Hello Bill,

In your project you have set that you are using for your scroller population a div with a class ="Widget-Realtor-Big_content"

jquery slider scroller class name

But in your page you have no div with such a class.

jquery slider scroller class name

That's why you get the error.

In order to correct that, just grab the sample code from your project and paste it into your page.

jquery slider scroller sample code

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Bill

That was it.  Thanks

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject:  Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013

I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.

My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field.  I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/

The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.

Reply From: Likno Customer Support

Hello Ray,

You need to correct your DOCTYPE declaration to your page.

Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

This should solve your problem.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ray

Thank you Aggelos, that did fix the problem.

Regards,
Ray

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Josef
Initial Email Subject: Multiple menus in a page - highlight item
Support Case Month: July 2013

Hi,

the website {URL REMOVED} is a Drupal based CMS multilange website. Most of the content pages use a mixture between AllWebmenus based submenus and a Drupal Main Menu on the left sidebar of the template.

The problem is, that the highlighted item of the drupal mainmenu loses its highlighted state when a Allwebmenu Submenu item is activated.

Is it possible to realize the mainmenu with AllwebMenus AND still showing the selected main item in a highlighted state when a subpage via an AllWebmenu Submenu is called?

If yes, what would be the best configuration setup to achieve this?

Thank you for your help!

Regards

Josef

Reply From: Likno Customer Support

Hello Josef,

The way you have now implement your menu will not work as you expect. It would work if you had also the left  sidebar menu on AllWebMenus. Now, they are 2 different menus. So, the highlight feature cannot work for another menu.

You could achieve that if the left menu and the bottom menu are one menu. You could have the main menu group as a vertical menu and the submenu group as horizontal menu with the appropriate offsets so that appears in the bottom as you want it. You should then set the submenu to be sticky and set the highlight feature according to your desired settings.

Let me know if you need further information.

Thank you!

Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Tooltips Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Tool-Tips question
Support Case Month: July 2013

Hello,

I haven't been able to find directions for this in the help or manual:
I want to use tool-tips as pop-up definitions for specific words or phrases throughout my HTML pages.
I am able to design and compile, but don't know what to do after that.

I am using Coffee Cup Visual Site Designer and set up the paragraphs with the words I need defined in the "insert HTML" dialogue box. So, I have access to the code (very basic HTML) I use for the paragraph as "Body HTML". This is to say, I am not entering the text through their WYSIWYG interface when it comes to the paragraphs containing the words that need the tool-tips.
I can enter code into a general "Header HTML" if need be.
How can I accomplish this? Any guidance will be greatly appreciated.

Thanks in advance,
Robert

Reply From: Likno Customer Support

Hello Robert,

The general process for creating and publishing a tooltip in your page is:

1. Create your Tooltip Project.

2. Compile your project.

3. Link it to your page.

4. Have the code that triggers the tooltip in your page.

In your case, you said you have compiled the project. Then you need to link it to your page.

Press "Link"

link jQuery Tooltip to a page

This message will appear (it asks you if this is the correct compiled project that you want to link)

link compiled tooltip project

Then, choose the html page you would like to link your tooltips and click on right arrows and finally the link button. This will link your tooltips to your page.

choose HTML page to link Tooltip

Then, you should add to your page the code that triggers the tooltip. Check these options and click on "?" to see more help and examples.

add code that triggers the tooltip

For example:

<p ID="Tooltip_1">Test Word</p>

The above will trigger the tooltip when someone mouse over the Test Word.

Let me know if you need any more clarification.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Thank you, Aggelos. I inserted that into the editor and it works! If I have trouble on the web, I'll get in touch.
Can't thank you enough.
All the best,
Robert

 

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Knowledge Base support case for Likno Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Larry
Initial Email Subject: Web Modal Windows Builder HELP
Support Case Month: May 2013

Hi,

I am sure you have heard "I can't get it to work" before and I have read and tried following instructions which seems so simple. I can not get the window to pop up on site (Localhost folder) named EZorb2013a. Clicking on Preview works great. I am ready to purchase this program but can not get it to work in my site.
I am using NetObject Fusion 12 with Windows8 64 Pro.

For testing I have Local Published with one link image on index.html page linked to a page named "heel_spurs.html"located in html file folder.

Preview:
The "heel_spur" page will Glide in as set up. Works great.

When I run index.html using FireFox and click on image link, the heel_spur page just opens as normal page. No Modal Page is displayed.

Questions:
1.0   In the index.html page there is no code pasted.
2.0  How does the "<a href="#" target="ezorbModal_Window_1">link</a>" come into play? Should it not be pasted somewhere? 

Thanks,
Larry

Reply From: Likno Customer Support

Dear Larry,

I am not sure if I understand the problem 100%, but I will try to give you a general idea on how Modal Windows work.

Assuming that the test-case is to open click a link in a page and open another page in a modal window, you need to:

1) Put the Linking Code in the parent page

2) Make sure that the link that should open the other page has the correct “trigger code”

There are many ways to trigger a modal window. One example is the code you asked about:

<a href="#" target="ezorbModal_Window_1">link</a>

This code will open the modal window named “ezorbModal_Window_1” (as long as you have such a modal window in your project and it is Linked to the page).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Larry

Hi Kostas,

All I want to do is click on an image icon located on Home Page that is link to another page (heel_spurs.html) to open in a modal window. 
I now have been able to get only the (close button) to be displayed after switching from External to Element. I understand what the program is supposed to do but I guess not setting it up correctly. I will have about a hundred of these images when click on will open associated modal window. I want the Home page to look like Windows8 page. So what method do your recommend to accomplish this? As mentioned below I am using NetObject Fusion 13 to generate the code on the html pages.
Thank you,
Larry

Reply From: Likno Customer Support

Dear Larry,

If you are going to use multiple links in your page that open the same window with different content, then I recommend that you use the “Make certain links/forms in page open in this window” population option:

make certain links/forms in page open the modal window

Then in your page, you need to add links like:

<a href="./html/heel_spurs.html" target="ezorbModal_Window_1_single">…</a>

This way you have a single modal window and you just load different content in it each time.

If you also need to load in the modal window content that is within the parent page, for example the following div:

<div id="mycontent">hello</div>

Then you need a link like this:

<a href="#mycontent" target="ezorbModal_Window_1_single">…</a>

(so basically instead of a real link you need to use a hash and then the element id)

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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