Knowledge Base support case for Likno Drop Down Menu Trees, abstracted and stripped of all user’s private info.


Initial Email From:
Amir
Initial Email Subject: Drop down menu tree issue 
Support Case Month: February 2014

Hello,

I have problems with Drop-Down Menu Trees (Unlimited Domain Licenses.

I don't find an option to add the code manually to a webpage and when I add a page and click  the  link button, everything consistently freezes..

link drop down menu tree

I used the trial version and activated it following purchase.

All other Likno products work well (allWebmenus, web scroller).

I trust you'll find a quick solution as I bought it to be used in a project I need to finish within the next 24 hours.

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

The Linking Code should look like this:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="{Tree Name}",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="{path to ldmt.js}"></script>
<script type="text/javascript" charset="UTF-8" src="{Path to your Tree JavaScript File}"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

So, for example you have the following structure:

file structure

Then the Linking Code in the test1.html page should be:

<!-- ******** BEGIN LIKNODROPDOWNMENUTREE CODE FOR tree ******** –>
<script type="text/javascript">var TreeName="tree",TreeLinkedBy="Likno LDMT [1]",awtBN=156</script>
<script type="text/javascript" src="ldmt.js"></script>
<script type="text/javascript" charset="UTF-8" src="tree.js"></script>
<!-- ******** END LIKNODROPDOWNMENUTREE CODE FOR tree ******** -->

And you place it right after the <body> tag.

Please, let me know how that worked for you, so you can quickly have your desired result and then we can see how we can fix the issue in order to automatically link your pages.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Unfortunately it's not working for me.

Here is the link: {URL REMOVED}

You can view source.

Here is the screenshot from my FTP client.

You can compare file creation time to current local time. These are new files.

ftp

Here is the link to one of the images, you can see it's showing and in the right position , relative to the index file. So files are online.

{URL REMOVED}

I used the application default files names so I just had to copy your text….

Also here is a screenshot from my menu.

So, the code is OK, the files and folders are in place, the application shows the menu,

likno drop down menu trees

Still not working.

What am I doing wrong?

Best Regards,
Amir

Reply From: Likno Customer Support

Hello Amir,

You have missed the position element:

drop down menu tree positioning element

So, you need something the following code in your page:

<div id="treeid" style="position:absolute; width:100%;"></div>

So, check your project to see what is the positioning ID and then add that element to your page so that the menu tree can appear.

Please, let me know if you need further help.

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Amir

Hello,

Thanks, it's working now.

Best Regards,
Amir

 

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Nikolay
Initial Email Subject: Cannot place accordion to the website
Support Case Month: December 2013

I prepared a floating  accordion from the example 17 and as an experiment placed  into only one page: {URL REMOVED}

Result you may see - page is little bit damaged.

Reply From: Likno Customer Support

Hello,

You have missed the accordion positioning element from your page.

You need to have it as <div id="liknoaccordion_positionID"></div>

jquery accordion positioning element

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Nikolay

I changed  positioning as you told. But accordion does not appears.

You may see it here: {URL REMOVED}

Reply From: Likno Customer Support

Hello Nikolay,

Please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export accordion project

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Nikolay

Hi Aggelos, I did it.

The project is attached.

Best Regards,
Nikolay

Reply From: Likno Customer Support

Hello Nikolay,

You have selected to populate your accordion through DIVs but you haven't inserted any population code in your page.

Go to you accordion project, in Sample Code tab, copy the code the populates your items and paste that code in your page where you want the accordion to appear.

jquery accordion sample code

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User 
Initial Email Subject: How to link the menu in the page 
Support Case Month: December 2013

Hi,

I have created my menu, but I am not sure how to link it to my pages.

Thank you.

Reply From: Likno Customer Support

Hello,

The general steps to Link your menu to your pages are:

Step 1: After you have finished you menu creation, click on Compile, Project Properties window will appear (if you compile it for the first time) and you need to specify a Site Root Folder. Then, click OK

menu project properties

Step 2: You will be prompted to Link your menu to the pages you wanted it to appear. You select the pages from the left pane and by clicking the right arrows you move those pages to the right pane. This means that in those pages you will link your menu.

link menu to pages

When you are finished with selecting the pages click on Link.

If you still don't see the menu in your pages, you need to check the positioning settings, as you may have positioned it relative to an element or an image that does not exist in your page yet.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
John 
Initial Email Subject: Quick help!
Support Case Month: September 2013

I'm trying the sliding menus for the first time.  The menu disappears when I click slide and recompile. 
Can you take a quick look please??  Thanks!!

Reply From: Likno Customer Support

Hello John,

According to your license you are entitled to download the latest version of AllWebMenus.

Please, download the latest version of AllWebMenus, install and activate it. Then, open your menu project, re-compile and re-upload the produced files (along with the awmdata folder).

Also, check the positioning of your menu, you may have some offsets that might cause the problem.

Despite all the above, if the problem persists, please export your menu project (File -> Export Project -> to ZIP folder) and send it to me so i can have a better look at the problem.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

I did the upgrade and the menu appears when I change the zoom to 10%.  The scroll bars disappear at that point so I don’t know if it is sliding. Enclosed is the zip file.  Thank you very much!

Reply From: Likno Customer Support

Hello John,

As it seems the problem is due to the pretty high value of width that you have set. On several tests i did the menu appears as expected when the width is a value that the browser window can support. For example, if you set the width to 2500px instead of 12500px you will see the menu as expected. On the width you have specified the browser seems not to render it correctly and it tries to repeatedly create scrollbar.

I would recommend you to use a lower value of width or just leave it to auto.
Also, on your code you have
<table id=awmAnchor-menu style="width: 12500px"> as your positioning element.
You have forgotten the quotes,  so you code should look like:
<table id="awmAnchor-menu" style="width: 12500px">

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Cool! It works!!  Thanks!!!  I put in the quotes and took out the reference to the table width for the menu part and the master table width.  Thanks again!!  John

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Scroller Builder
Support Case Month: August 2013

It worked after I uploaded the expression web add on.  The scroller does not appear in the page, I only get an error message.

slider scroller error message

Reply From: Likno Customer Support

Hello Bill,

In your project you have set that you are using for your scroller population a div with a class ="Widget-Realtor-Big_content"

jquery slider scroller class name

But in your page you have no div with such a class.

jquery slider scroller class name

That's why you get the error.

In order to correct that, just grab the sample code from your project and paste it into your page.

jquery slider scroller sample code

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Bill

That was it.  Thanks

 

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