Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Menu is not displayed
Support Case Month: May 2012

Dear Sir,

I have been able to create the menu successfully. But my problem is that I am unable to locate the path correctly. I am struggling since yesterday.  When link my web page with the compiled menu and view it in the local browser, the menu does not come in my web page.  
Please find attached screenshots of my work and kindly advise.

Best regards

Reply From: Likno Customer Support

Dear Indira,

According to your screenshots you did everything correctly, up to the Linking point. I assume you then selected your HTML files, passed them to the right side and hence Linked the menu to your files, right?

link menu to the files

One other thing that I noticed from your screenshots however, is that you set the menu to be a UL/LI menu:

populate menu inside your page through UL/LI items

This means that the menu will ignore the structure you have in the application, and look for a UL/LI structure in the page. If you do not have such a structure in your page, then the menu will not show!

I suggest that you change this for now to “populate inside this project”:

populate menu inside the project

Best Regards,
Likno Customer Support
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Reply From: Indira

Dear Sir

Thanking you for your support.