Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Linda
Initial Email Subject: Background colour
Support Case Month: March 2013

I have tried numerous ways to get the pale blue of the menu to display as white.  It is white in the preview pane in the software.
The blue though similar to the background is not the same hex code.  I would appreciate a quick response as I have wasted 2 hours on this and must show it to someone in a few hours.
Thanks,
Linda

Reply From: Likno Customer Support

Dear Linda,

This is caused by the following code in your page, which forces all <td> elements (including those of the menu) to have this background color:

background color CSS property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu in Dreamweaver
Support Case Month: March 2013

All worked fine and I can see the menu in various browsers but when I open Dreamweaver to work on files the menu is not being displayed.  What can I do to see it in dreamweaver?

Reply From: Likno Customer Support

Hello,

The menu will be visible in the “live preview” of Dreamweaver. Unfortunately the standard preview does not support complex JavaScript components, so it cannot show the menu.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Likno Customer Support

Thanks

 

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Colin
Initial Email Subject: Slider questions 
Support Case Month: February 2013

HI Guys,
A couple of things.When you open Web scroller, it would be great if you could see the last projects you were working on, like Adobe does.When working on a slideshow it would be great if you could see the current item. Having the slide show showing is great but if you've got a large complicated project you want to see what the current slide looks like.
Colin

Reply From: Likno Customer Support

Dear Colin,

Thank you for your feedback.

Regarding the recent projects, you should be able to access these through the "Project" menu:

recent scroller projects

Regarding the selected item, the preview should always start with the “current” item in view:

preview current slider item

Does this not happen in your case? Or did you maybe mean something else?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu does not appear on preview pages
Support Case Month: February 2013

I use SiteSpinner Pro to build my webpages. I cannot get my menu to show up on my project pages in preview mode. Of course this should show me what my published page will look like.

If I "publish to disk" and compile to that page, then open the local page with "HTML Kit" everything looks fine, the menu is placed and operational. If I try to open the preview pages in the editor I get a script error popup that says "The value of the property 'awmBuildMenu' is null or undefined, not a function object."
If I try to compile to the preview page nothing happens.

What suggestions do you have to allow me to see a finished page before I move it to my website?

Thanks

Reply From: Likno Customer Support

Hello,

I am afraid that the preview of SiteSpinner (as well as that of most web builders) does not support complex JavaScript components.

In Dreamweaver or Expression Web there is an option of “live preview” (or “SuperPreview” or something like that in EW) which does fully support JavaScript. I do not know if SiteSpinner has a similar option, but if it does, then the menu should work there.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Menu Not Showing UP 
Support Case Month: November 2012

I've done everything I can think of to get the menu to show up online to no avail. I've had this problem before and would like to know what I'm doing wrong. The AWM preview shows the menu, but not when I access it online.

Reply From: Likno Customer Support

Hello,

This is because of the subfolders and the way you setup the "Compiled Folders" and uploaded the menu.js.

The URL of the page is this:

http://www.site.com/articles/something.html

(inside a subfolder)

However, the menu is here:

http://www.site.com/pphmenu.js

(in root)

And the page looks inside the subfolder for the menu:

menu linking code

This is why the menu is not found and cannot be displayed.

So, you either have uploaded the menu in the wrong folder OR you did not use the proper "Compiled Folders" in your Project Properties.

menu project properties, compiled subfolders

One practical solution would be to massively replace the menu-linking code section to src="/pphmenu.js" everywhere it is used.

Just add the "/" character and it will work everywhere (both root and subfolders).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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