Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe
Initial Email Subject: Scroller issues 
Support Case Month: January 2014

Hi,
I just purchased Scroller and have figured out how to make my project. But when I try to Publish, it gives me the wrong paths, so I have to manually fix things in Dreamweaver.
I'm sure I'm doing something wrong, but can't figure out what.
The attached screenshots should illustrate my problem. I made a folder called "scroller" into which everything associated with the project goes, but the source for the javascript file doesn't reflect that. And I've specified the correct path in the Project Properties.
Also, where should I go for the likno_scroller_project_content? The program supplies the sample page content paths, but not the actual content paths.
I've noticed a few bugs, as well.
The help file mentions clicking on the "Compile" button, which doesn't exist. I assume it should read "Publish".
When I click "Import Images" to add more photos to my project, all of the links (URLs) I've set up for the existing photos are deleted. Very frustrating.
I found a typo on the "Sample Code" tab: It's at the bottom of the page--the tick box "sroller separators".
Thanks for your help.

Joe

Reply From: Likno Customer Support

Hello Joe,

First, thank you for your purchase and your feedback.

When you publish your Image based Scroller a folder "lwsc_sample_images" will be created in the Publish folder you have specified and it contains the images for your scroller items.

scroller code

So, uploading the compiled files to your server should work as expected.

file structure

For example you have the www.yourdomain.com, in order to see the index_lwsc_sample.html you need to upload the index_lwsc_sample, likno-scripts (folder) and lwsc_sample_images (folder) to your root folder so after that, opening the www.yourdomain.com/index_lwsc_sample.html should show the scroller as expected.

As for the links that are removed after your click on "Import images" to add more images, I will forward it to the development team.

Please, let me know if you need further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Just so I understand correctly (I'm slow): The folders (likno-scripts and lwsc_sample_images) need to be uploaded to our server in order to view the page locally?
Thanks for your help.

Reply From: Likno Customer Support

Hello Joe,

I thought you wanted to see that slider live on your server.

When, you Publish a scroller project, you see on the settings the Publish Sample Page and it is checked "Open after publishing".

publish sample jquery slider page

So, when you have published the scroller project, this page automatically opens in your default browser and you should see the scroller live.

Didn't this happen to you?

Could you export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

image

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Hi --
I was trying to put the code in my page and viewing it locally. I don't want to go live with the scroller until I know it's working--and until the site is done. I have everything in a temporary folder called www.mysite.com/2012 while I design the site. Once I'm ready to go live, it will all be moved to www.mysite.com, which necessitates having relatives links for everything.
I've attached the file for you to look at, if you need to. I've also attached the page into which I have inserted the code. I wonder if that is perhaps where I went wrong.
Thank you.
Joestreaming Logan movie

Reply From: Likno Customer Support

Hello Joe,

With the code you have in the page you sent me when you have the page live, you should have in your public_html folder (root folder on your server) the scroller folder which contains the likno-scripts folder (that contains the JavaScript files needed for your scroller). So, the path would be {root folder}/scroller/likno-scripts

Then, you should have your images in the path {root folder}/scroller/photos/{all your scroller photos here}

jquery slider code

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Ok, I think I'm good now.
It's working.
Thanks for all your help.

Reply From: Likno Customer Support

Hello Joe,

Glad to see you are good now Smile

Do not hesitate to contact us in case you need further help.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Tony
Initial Email Subject: NetObjects Fusion 3 addon for AWM 5.3
Support Case Month: August 2013

Hello

Its been quite some time since I used AWM.  My editor is NOF 11

I an having trouble in getting AWM to link to the pages. I attach 2 images
Of my NOF layout and my AWM layout.
When I select the position for the menu with the  X   nothing happens however when I do a local publish the home page displays nothing where the menu should be but the other 6 pages have an orange bar the size and position of where the menu should be BUT NO MENU.
I have trouble finding the appropriate help pages from your site, I would be grateful for a little help besides pointing me to a help page.

Regards,
Tony

AllWebMenus menu project

Net Objects Fusion website structure

Reply From: Likno Customer Support

Hello Tony,

The general steps to insert an AllWebMenus menu in NOF are:

While you are in Page Design View, You click on Insert AllWebMenus menu from the Components Section. Then you click in the page and you create a place for the menu. A dialog box appears in which you select the menu.js file you want. This will create the place and will have the menu you want to use. After you finish publish your site.

AllWebMenus dialog in Net Objects Fusion

After you have published your site, go to AllWebMenus and Click on Link Menu. Then Select your Publish Folder and select the pages you want your menu to be linked. Select them all and click on link.

link menu to published pages

Now, the menu should appear in the pages you have specified.

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Rich
Initial Email Subject: gallery
Support Case Month: June 2013

Hi - do you sell a product that can allow me to create a photo gallery like this one? http://www.usatoday.com/story/cruiselog/2013/05/29/msc-preziosa-cruise-ship-photo-tour/2368547/

Reply From: Likno Customer Support

Hello Rich,

First, thank you for your interest in our Likno products.

We have Likno Web Scroller Builder http://www.likno.com/jquery-scroller/index.php

We recently launched a new version that has the Image Scroller feature (populate images through DIVs, UL/LI, inside project, Flickr, Picasa).
Please, download it http://www.likno.com/jquery-scroller/download.php and give it a try. Open the examples and check the image scroller option to see on preview some examples. You can also create a new one to see how it can fits your needs.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rich

Hi

I was on vacation last week, so this is the first chance I've had to try this. I haven't been able to get anything to show online - is that because I'm using a trial version? Are there any instructions?

Rich

Reply From: Likno Customer Support

Hello Rich,

Hope you had fun in your vacation.

As long as you use Likno Web Scroller Builder in a trial mode you will not be able to publish the sliders for any other domain except the localhost.

Create any slider you would like starting from the example it best fits your needs. When you finish the slider, press the "Publish" button (see image below).

publish scroller project

The following form will appear, here you can choose the publish folder, the publish sample page (you can leave it as it is) and the name of your compiled project.

Then, you can choose if it is going to be for a generic website or a WordPress website.

Then, you choose localhost as the domain and click on publish.

jquery scroller project properties

A sample page should open that contains the slider you have created.

Let me know if you need any more clarification.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Rich
Initial Email Subject: gallery
Support Case Month: June 2013

Hi - do you sell a product that can allow me to create photo galleries?

Reply From: Likno Customer Support

Hello Rich,

First, thank you for your interest in our Likno products.

We have Likno Web Scroller Builder http://www.likno.com/jquery-scroller/index.php

We recently launched a new version that has the Image Scroller feature (populate images through DIVs, UL/LI, inside project, Flickr, Picasa). Please, download it http://www.likno.com/jquery-scroller/download.php and give it a try. Open the examples and check the image scroller option to see on preview some examples. You can also create a new one to see how it can fits your needs.

Thank you.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rich

Hi

I haven't been able to get anything to show online - is that because I'm using a trial version? Are there any instructions?

Rich

Reply From: Likno Customer Support

Hello Rich,

As long as you use Likno Web Scroller Builder in a trial mode you will not be able to publish the sliders for any domain except the localhost.

Create any slider you would like starting from the example it best fits your needs. When you finish the slider, press the "Publish" button (see image below).

publish jquery slider

The following form will appear, here you can choose the publish folder, the publish sample page (you can leave it as it is) and the name of your compiled project.

Then, you can choose if it is going to be for a generic website or a WordPress website.

Then, you choose localhost as the domain and click on publish.

jquery scroller settings

A sample page should be opened that contains the slider you have created.

Note that you might have chosen to populate div through DIVs or UL/LI s so go to the Sample Code tab, copy the code and paste it to your page in order to see the slider.

Note also that you might have chosen to position your scroller according to an element that should exist in the sample page.

Let me know if you need any more clarification.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: WordPress Integration
Support Case Month: May 2013

I am in the process of adding a WordPress installation to my web site. I will be needing to maintain *both* handcoded pages AND WordPress pages/posts, and would like to maintain a single menu for *ALL* pages. I have been using AllWebMenus on our site for a while now, and would like to use the existing menu that I maintain on my handcoded pages on my WordPress pages, too. I don't want to control any menu content with WordPress ... I want my regular menu and navigation to stay the same wherever a user is on my site. The WordPress plugin *seems* to be about imposing the WordPress menu structure into the AWM menu ... but I don't want to do that.

Here's a URL for an example of one of my hand coded pages that I will be keeping:
{URL REMOVED}

I would like to place the *SAME* menu into my WordPress header, which you can see here:
{URL REMOVED}

Is this possible to do? What do I need to do to accomplish this?

Thanks!!

Reply From: Likno Customer Support

Hello,

The WordPress plugin is there only to help you with the integration. It does offer you the ability to use the structure of a WordPress menu, but it does not impose this.

If you set the menu to be “Static” online, then you do not need to import the menu structure at all (you’ll hit the “publish” button in the plugin, but do not import the code into AllWebMenus). Just compile your existing menu for WordPress and upload it using the plugin “publish”.

Furthermore if you want a single compile, you do not even need to install or use the plugin at all. In this case, just manually add the menu Linking Code into the “header.php” of your WordPress Theme.

Just make sure that your positioning is ok. For example if you are using a positioning “Relative to Element” make sure that the specific element also exists in the WordPress pages.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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