Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Rudolf 
Initial Email Subject: Web Windows Modal Builder 
Support Case Month: January 2014

If I use Mozilla it's ok. - If I use Google Chrome it's ok - but if I use Internet Explorer 9 it's not OK, no modal Windows appear.

You can test  {URL REMOVED}

Reply From: Likno Customer Support

Hello,

I do see the modal working fine in my own IE9.

Did you fix the problem in the meantime?

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Rudolf

Thanks, for the fast message,

No, I’ve not fixed the problem.  My IE9 don’t open the Modal window. 

Kind Regards,
Rudolf

Reply From: Likno Customer Support

Hello Rudolf,

I did some further testing and it seems that the modal does not always appear when viewing the page in “quirks mode”.

IE will enter “quirks mode” (essentially IE5.5 compatibility mode) if your page does not have a valid DOCTYPE.

Please try changing this:

<html>

To this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

This will allow IE9 to work in its normal mode, and it will also allow it to support CSS3 features (such as drop-shadows and rounded corners that are not supported in “quirks mode”).

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Allwebmenus
Support Case Month: November 2012

I have been trying the preview version of IE10 on win7 - the font size seems to be bigger which forces longer menu items to split onto 2 lines, in Firefox and Chrome they are on 1 line. do you know if this will be corrected for the release ?

cheers .. Mike

Reply From: Likno Customer Support

Dear Mike,

I saw this issue even in IE9 in win7. This happens when the IE browser drops into "quirks mode" which is essentially IE5.5 mode.

And this happens because you do not have a valid DOCTYPE in your page.

Please try changing this:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 3.2 Final//EN"> <html><head>

With the default HTML5 DOCTYPE definition: 

<!DOCTYPE html>
<html><head>

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mike

thanks Kostas problem solved.

I remember now - using a 3.2 Doctype was the only way I could get my old version of Allwebmenus working with IE8 / 9, 848 I think.

cheers .. Mike

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