Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Phil
Initial Email Subject: Likning
Support Case Month: August 2012

Kostas
I tried linking it to another page and when I click on preview page the menu bar comes up.. aha - I see that I did not upload the related other files like menu.js. Now that I did that the menu does appear http://www.paintingfrance.com/cuba.htm but even though I set the global positioning to be relative to an image (I wanted the menu to be below the image) it still appears above and to the left

menu position relative to image

Phil

Reply From: Likno Customer Support

I checked your page and I see that you have two menus Linked there:

“menu.js” and “updatedmenu.js”

The first is positioned relative to Window and correctly appears on the top-left.

The second, like your screenshot suggests, is attached to the “logo.jpg” image, which does not exist! The image in your page is called “logo_small.jpg”. 

Smile

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Indira
Initial Email Subject: position menu
Support Case Month: May 2012

Dear Sir

Now, I want to position the menu just below the flash animated banner – not on the top corner as shown in the screenshot.

I cannot find an option in the menu. I tried in ‘relative to an image’ but it does not work.

Kindly advise.

relative to an image preview

With much thanks

Indira

Reply From: Likno Customer Support

Dear Indira,

As you said, this is a flash object and not an image. Do you have any ID or CLASS for the container of this flash? Or maybe for the space just below it?

My suggestion is to use “Relative to Element”, as this is the best Positioning Method. With this you need to attach the menu to a specific element that already exists in your page. This element could be anything (an image, a table cell, a link etc.).

However in order to give you precise info I would need to see the page.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Question
Support Case Month: May 2012

How do I center the menu on the web page?

Related URL: http://www.eastpointha.org/home.cfm

Reply From: Likno Customer Support

Hello,

If your website is always centered you could use this option:

menu position relative to window

OR:

menu position relative to element

OR:

menu position relative to image

You have plenty of options to choose from, the "Window" being the easiest one.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thank you, It worked!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Virginia
Initial Email Subject: AW Menus 5.3 build 896 Browser-specific problem
Support Case Month: September 2012

I just noticed that the top horizontal menu in my client site is no longer lining up properly for Safari. (The alignment was fine originally, years ago, but I don't know which update stopped keeping good alignment for Safari.)

When I use the Browser-specific option to change the Y-axis alignment  values, nothing happens to the menu alignment when I look at the menu in Safari. I can set the Y axis +100 pixels, or -10 pixels, and nothing happens.

The other browsers and their adjustments are fine.

Thanks,

Virginia

Reply From: Likno Customer Support

Dear Virginia,

I noticed that your menu is compiled with build 892 but the library files are from version 888. Can you please correct this and let me know so that I can have another look?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Dear Kostas,
Good point.
I've uploaded the latest awm-Data directory, and I've tried editing the menu position for Safari again.
Still, the menu doesn't move in Safari whether I enter Y=-20 or Y=50.
And now the menu is not moving in Opera when I switch from Y=10 to Y=25.
Chrome, IE and Firefox are fine.
Thank you,
Virginia

Reply From: Likno Customer Support

Dear Virginia,

I do not recommend using the Browser-Specific offsets to achieve the correct positioning. This is a pretty old and outdates feature that should never be required if your Positioning settings are correct.

Please try removing ALL the browser-specific settings and changing your positioning to “Relative to Element” (“top-left” with 0 offsets).

Then go to your page and replace this:

<tr>
   <td align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">

        <style>
              .awmAnchor {position:relative}
        </style>

        <span id='awmAnchor-purplehorizontal' class='awmAnchor'>
        </span>
   </td>
</tr>

With this:

<tr>
   <td id='awmAnchor-purplehorizontal' align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">
   </td>
</tr>

This should fix the positioning in ALL browsers without the need for any browser-specific offsets.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Dear Kostas,
I appreciate your help, but that didn't work. Since it's a large site, I've testing only on the first page of the site on my computer.

menu position relative to an element settings

With those settings and copying/pasting the exact table row edit you made, the menu looks good in Firefox, Opera, and Chrome.
Only Firefox and Opera look good with the original settings on the left. For Chrome, I had to do browser-specific.
The menu has completely disappeared in IE, and in Safari, it's sitting about 20 pixels above where it should be. Changing the safari browser-specific settings makes no difference.
What do you think is going on?
I'm sending you the zipped up index.html page and AWM directory.
Thank you for working with me on this. I've loved using All Web Menus for years!!
Regards,
Virginia

Reply From: Likno Customer Support

Hello again,

I checked your menu project and it seems that you have added browser-specific offsets both in the interface and in the advanced scripting!

menu relative to image

advanced scripting browser specific offsets

What you need to do for pixel-perfect positioning in all browsers is:

1) Remove ALL the browser-specific offsets shown above

2) Change your Positioning property to the following:

menu relative to element

3) In your page change this code:

<tr>
   <td align="left" bgcolor="#996699">
       <img src="
images/spc.gif" width="1" height="25" border="0" align="left">

       <style>
            .awmAnchor {position:relative}
       </style>

       <span id='awmAnchor-purplehorizontal' class='awmAnchor'>
       </span> 
   </td>
</tr>

With this:

<tr>
   <td id='awmAnchor-purplehorizontal' align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">
   </td>
</tr>

I tested the above and it works in every browser.

Note! I recall you said something about the menu not appearing in IE. If this occurs it means you did not correctly replace the HTML code and specifically that you did not remove the <span> so you ended up with two elements with the same ID (this is an error for IE).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Hello Kostas!
Thank you so much. I've been using AWM on this site since 2005, and I had completely forgotten the scripting I used way back then.
You have been wonderfully helpful. After removing the scripting, I updated the rest of the browser-specific settings, and the test page now looks good in all browsers. Later today I'll update all of the pages in the site.
Thank you!
I've always been very happy with AWM as a tool for building any menus I need. And your service is wonderful. Feel free to quote me as a testimonial.
Regards,
Virginia

Reply From: Likno Customer Support

Thank you Virginia for your encouraging feedback.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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October 26th, 2012AWM: Joomla menu issues

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Tracey, Mike
Initial Email Subject: Joomla
Support Case Month: October 2012

Hi I was wondering if there is a way to create just one menu for joomla, rather that create a menu for each tab. We have been having some server issues (that are getting fixed) and noticed the performance of sites with your joomla menus that are a different tabs are the slowest.

So just wondering if it is possible now to create just one menu for all my tabs as it was not when I first purchased your software.

This site is a joomla site and it is using one static menu that I update using your software.

{URL REMOVED}

And this site has multiple menus so the client can update their menus through joomla

{URL REMOVED}

Tracey

Reply From: Likno Customer Support

Hello,

I am afraid I do not fully understand what the problem is. What do you mean by "different tabs"?

I checked your page and I do not see anything resembling tabs there...It is also not very clear when you say "is it possible now to create just one menu for all my tabs...". I even checked our past correspondence but I did not find anything about tabs.

Can you please clarify your question further?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Stacey, Mike

Hey Guys, thanks, I could force the hand but auto should have worked.

There was also an issue with the Positioning Relative To An Element Or Image which seam to be corrected, however this really was not a big deal just move the image where you want it with css.

I have run into another issue with the mixed mode(I have looked for documentation on your web site) The problem is when it is compiling in mixed mode it is not attaching the dynamic menu to the correct header. I have attached a screenshot to show the desired structure of the menu so the joomla menu item can be added dynamically by the administrator.

If you go to

{URL REMOVED} you will see Sub Menu 1 and Sub Menu 2

But all the joomla menu is attached to Sub Menu 2.

The desired structure would be

Sub Menu 1 (Created With AllWebMenus) - With Sub Menu 1 (Joomla Generated)

Sub Menu 2 (Created With AllWebMenus) - With Sub Menu 2 (Joomla Generated)

If you could point me in the direction on how to solve this issue that would be great. Even if I have to create multiple menus that would be a satisfactory solution.

I do have a couple more questions but will send that in another email so not to get thing mixed up

Thanks
Mike

Reply From: Likno Customer Support

Dear Mike,

I am not sure I fully understand what you want to do.

Do you want some Joomla items to go under one submenu and some to go under another? If so, then you will indeed need separate menus, as all the "Dynamic" items have to be under a single menu item.

It would help me if you can show me what would be the structure of the FULL menu, having noted which items will come from Joomla and which will be static. For example:

(in the following structure the green items are dynamic)

Home
Pages
Page1
Page2
Page3
Contacts Us

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Stacey, Mike

Hi Kostas, so I have tried adding in multiple menus and what it does is when you upload and install a new menu it deletes the existing one

Is there a way to have multiple menus with out deleting any?

Thanks

Mike

Reply From: Likno Customer Support

Dear Mike,

You can have as many menus as you want in a page. The only requirement is that the menus have different compile names in the Project Properties:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Stacey, Mike

Hi,

Please see the following email sent May 16/2011. Is there now anyway to make all the single menus within the navigation bar as one complete navigation menu with the flyouts and have it updatable through Joomla?

Thank you

Mike

Reply From: Likno Customer Support

Dear Mike,

The only way to do this is if your menu is fully populated in Joomla. You cannot do this if you want extra items defined in AllWebMenus or if you want each main menu item to have customized styling (e.g. with different background).

If on the other hand you create a Joomla menu with the full structure your menu should have, and if your menu only uses the Style Editor values for its appearance (with no customizations under the Menu Editor) then this will work fine and you can have everything in a single menu.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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