Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Martin
Initial Email Subject: Problem when linking to pages
Support Case Month: November 2012

One more question:
- How can a bottom “menu” or banner made, like the one on this site:
http://wpmu.org/floating-social-now-supports-pinterest-and-buddypress/

- or is it not possible ?

Regards
Martin

Reply From: Likno Customer Support

Dear Martin,

To do this, you need to:

1) Set your Positioning to “Relative to Window” (bottom-side)

2) Set the “Menu Floats on Scroll” property:

menu floats on scroll property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Pam
Initial Email Subject: Menu placement issues
Support Case Month: June 2012

Actually 2 problems...
When viewing my website from the control panel of my hosting company, I can view my menu, but never can get it in the right place, no matter if I place it relative to the window, or relative to a fixed element on my site. It always shows up too far to the right. (I'm using IE)
Problem #2 (which you may be able to see) is that when I view my website normally on the internet, rather than by choosing a page from my control panel, the menu doesn't show up AT ALL.
This doesn't make sense. And I've already spent 3 days trouble shooting different solutions. PLEASE don't just point me to FAQ's or pages of the help menu. I have already been studying them. I also haven't found solutions on the forum. I have re-compiled & re-uploaded files in every configuration I can think of till I'm brain dead...
I'm using Site Spinner software by Virtual Mechanics to create my website. Are there issues with using your product with Site Spinner? I had to place the code below the body tag on my own because AllWebMenus doesn't seem to link with it. If I didn't have the code placed correctly, I don't think the menu would show up when I view my website from my host's control panel. Maybe I'm wrong. But I'm all out of ideas. Would appreciate assistance - not canned answers please.
Pam

Reply From: Likno Customer Support

Dear Pam,

I checked your page and there are several problems. First and foremost, you are using an extremely old version which has several known problems with some of the latest browsers (such as IE9 and Safari 5).

The second problem is that you have your menu Linking Code into a DIV which is using absolute positioning, and this can also affect the menu positioning. Ideally the menu Linking Code should be placed directly after the <body> tag and in any case should be a direct child of the <body> tag (not a child of another DIV element).

If you upgrade to the latest AllWebMenus, there is a Project Option specifically for this (Linking Code within page tags) that will correctly build and position your menu regardless of where the Linking Code is.

Both of these can cause the first problem (wrong positioning). I did not really understand however the nature of the second problem. When exactly does the menu not show? I tried viewing several pages in your site and the menu appeared at all times.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Phil
Initial Email Subject: Likning
Support Case Month: August 2012

Kostas
I tried linking it to another page and when I click on preview page the menu bar comes up.. aha - I see that I did not upload the related other files like menu.js. Now that I did that the menu does appear http://www.paintingfrance.com/cuba.htm but even though I set the global positioning to be relative to an image (I wanted the menu to be below the image) it still appears above and to the left

menu position relative to image

Phil

Reply From: Likno Customer Support

I checked your page and I see that you have two menus Linked there:

“menu.js” and “updatedmenu.js”

The first is positioned relative to Window and correctly appears on the top-left.

The second, like your screenshot suggests, is attached to the “logo.jpg” image, which does not exist! The image in your page is called “logo_small.jpg”. 

Smile

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Question
Support Case Month: May 2012

How do I center the menu on the web page?

Related URL: http://www.eastpointha.org/home.cfm

Reply From: Likno Customer Support

Hello,

If your website is always centered you could use this option:

menu position relative to window

OR:

menu position relative to element

OR:

menu position relative to image

You have plenty of options to choose from, the "Window" being the easiest one.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thank you, It worked!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Virginia
Initial Email Subject: AW Menus 5.3 build 896 Browser-specific problem
Support Case Month: September 2012

I just noticed that the top horizontal menu in my client site is no longer lining up properly for Safari. (The alignment was fine originally, years ago, but I don't know which update stopped keeping good alignment for Safari.)

When I use the Browser-specific option to change the Y-axis alignment  values, nothing happens to the menu alignment when I look at the menu in Safari. I can set the Y axis +100 pixels, or -10 pixels, and nothing happens.

The other browsers and their adjustments are fine.

Thanks,

Virginia

Reply From: Likno Customer Support

Dear Virginia,

I noticed that your menu is compiled with build 892 but the library files are from version 888. Can you please correct this and let me know so that I can have another look?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Dear Kostas,
Good point.
I've uploaded the latest awm-Data directory, and I've tried editing the menu position for Safari again.
Still, the menu doesn't move in Safari whether I enter Y=-20 or Y=50.
And now the menu is not moving in Opera when I switch from Y=10 to Y=25.
Chrome, IE and Firefox are fine.
Thank you,
Virginia

Reply From: Likno Customer Support

Dear Virginia,

I do not recommend using the Browser-Specific offsets to achieve the correct positioning. This is a pretty old and outdates feature that should never be required if your Positioning settings are correct.

Please try removing ALL the browser-specific settings and changing your positioning to “Relative to Element” (“top-left” with 0 offsets).

Then go to your page and replace this:

<tr>
   <td align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">

        <style>
              .awmAnchor {position:relative}
        </style>

        <span id='awmAnchor-purplehorizontal' class='awmAnchor'>
        </span>
   </td>
</tr>

With this:

<tr>
   <td id='awmAnchor-purplehorizontal' align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">
   </td>
</tr>

This should fix the positioning in ALL browsers without the need for any browser-specific offsets.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Dear Kostas,
I appreciate your help, but that didn't work. Since it's a large site, I've testing only on the first page of the site on my computer.

menu position relative to an element settings

With those settings and copying/pasting the exact table row edit you made, the menu looks good in Firefox, Opera, and Chrome.
Only Firefox and Opera look good with the original settings on the left. For Chrome, I had to do browser-specific.
The menu has completely disappeared in IE, and in Safari, it's sitting about 20 pixels above where it should be. Changing the safari browser-specific settings makes no difference.
What do you think is going on?
I'm sending you the zipped up index.html page and AWM directory.
Thank you for working with me on this. I've loved using All Web Menus for years!!
Regards,
Virginia

Reply From: Likno Customer Support

Hello again,

I checked your menu project and it seems that you have added browser-specific offsets both in the interface and in the advanced scripting!

menu relative to image

advanced scripting browser specific offsets

What you need to do for pixel-perfect positioning in all browsers is:

1) Remove ALL the browser-specific offsets shown above

2) Change your Positioning property to the following:

menu relative to element

3) In your page change this code:

<tr>
   <td align="left" bgcolor="#996699">
       <img src="
images/spc.gif" width="1" height="25" border="0" align="left">

       <style>
            .awmAnchor {position:relative}
       </style>

       <span id='awmAnchor-purplehorizontal' class='awmAnchor'>
       </span> 
   </td>
</tr>

With this:

<tr>
   <td id='awmAnchor-purplehorizontal' align="left" bgcolor="#996699">
        <img src="
images/spc.gif" width="1" height="25" border="0" align="left">
   </td>
</tr>

I tested the above and it works in every browser.

Note! I recall you said something about the menu not appearing in IE. If this occurs it means you did not correctly replace the HTML code and specifically that you did not remove the <span> so you ended up with two elements with the same ID (this is an error for IE).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Hello Kostas!
Thank you so much. I've been using AWM on this site since 2005, and I had completely forgotten the scripting I used way back then.
You have been wonderfully helpful. After removing the scripting, I updated the rest of the browser-specific settings, and the test page now looks good in all browsers. Later today I'll update all of the pages in the site.
Thank you!
I've always been very happy with AWM as a tool for building any menus I need. And your service is wonderful. Feel free to quote me as a testimonial.
Regards,
Virginia

Reply From: Likno Customer Support

Thank you Virginia for your encouraging feedback.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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