Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: AWM Question: Version 2 not displaying
Support Case Month: May 2014

Could you help me determine why Version 2 is not displaying for the ULR above when my browser window is resized?  Versions 1 and 3 show up.

I thank you kindly.

Todd

Reply From: Likno Customer Support

Hello Todd,

First, let me apologize for being late on my response.

As it seems you have positioned the menu version 2 relative to an element with 
ID="lkc_pws_master_menu" but there is not an element with that ID in your page.
Please, either change the menu positioning in AllWebMenus version2 for your menu version 2 
(you could have it relative to lkc_FEA_master_menu as you have the other 2 versions) 
or add this element in your page.
Please, let me know if I can be of further help.

Kind Regards,

Aggelos Tsakonas

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Todd

Thank you! Worked like a charm.

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Knowledge Base support case for Likno Web Scroller (jQuery Slider) Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Problem with AWM Pro responsiveness
Support Case Month: February 2014

Hi,

I have installed an AWM menu on the home page of {URL REMOVED} and I have set 4 versions of the menu to suit different devices by setting the various width limits.

It looks pretty good in two of the versions, but the menu keeps going away as a change the viewport width.
It was working well before I upgraded to the latest AWM build #928.

Please investigate and advise.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

Could you tell me in what browser do you experience this issue?

I tried in Chrome, Firefox and IE10 and the menus seem to work well in all versions.

Is it possible to send me a screenshot to help me understand the issue better?

Also, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project 

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

The problem occurs in all browsers - Firefox, IE, and Chrome.

The menu will appear in the browser when I open it on the desktop. However, when I change the width of the browser, it will disappear until I change the width some more and then it will reappear. There seems to be a gap where ver.2 should be and ver. 4 does not appear at all, no matter how narrow I make the window.

I have included two screenshots of the home page in the Firefox "Responsive Design View where you can see the difference from view1 at 1003px width and view2 at 999px width.

Thanks,
John

Reply From: Likno Customer Support

Hello John,

This happens because you have positioned menu versions 2 and 4 relative to an element with ID="ProductPanelMenu3 "

menu positioning settings

But there is no such an element in your page, thus the menu cannot be displayed.

page source code

Please, either insert that element in your pages or change the menu positioning in menu versions 2 and 4 relative to an element that exist in your page.

Please, let me know if you need further help.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Hi Aggelos,

That worked great. Didn't realize I had to do that.

Thanks,
John

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Quy
Initial Email Subject: Horizontal submenu 
Support Case Month: March 2014

Is it possible to do horizontal submenu in AllWebMenus with the following?

* It must be responsive.
* Submenu stays open on mouse hover.

Thanks

Reply From: Likno Customer Support

Hello,

For responsive please check here:

responsive menu

For submenu staying open with mousing out of it (isn’t this what you mean?), see here:

sticky submenus

Kind Regards,

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Quy

Yes, but the submenu has to be horizontal and not vertical as seen here:

{URL REMOVED}

The following submenu must be full width of screen and fixed at top always:

Latest News     Most Popular     Europe

Thanks,
Quy

Reply From: Likno Customer Support

Sure,  here is how to do something similar:

horizontal submenus

Kind Regards,

Aris 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Watch Full Movie Annabelle: Creation (2017)
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