January 9th, 2013AWM: I get a message "Wrong image path" when I start AllWebMenus
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Ken
Initial Email Subject: Wrong path to gif on start up
Support Case Month: December 2012
Hi, when open up my project I have forever gotten this message:
C:\Program Files\AllWebMenus4\Image Gallery\Bullets\bullets_22.gif
There is no folder for AllWebMenus4, I'm up to 5 now. I can just click "Continue" and there is not problem with any of the menus. It's just plain annoying. I tried looking for some config file that pins to the gif, but no luck. The bullets_22.gif is in the menus\menu_data folder.
There must be a wrong path in the config file somewhere. Can you please help?
Reply From: Likno Customer Support
This message appears when an image used in your menu project cannot be found. I understand that you have a menu that used the specific bullet (possibly as a “hasSubmenu” image?) and when you switched from AllWebMenus v4 to AllWebMenus v5 and removed v4, you started getting this error.
The solution is to “Locate & Restore Missing Images” and point the application to the “Image Gallery” path under the v5 installation folder. Do not forget to save your project after doing this.
Likno Customer Support
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Reply From: Ken