Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.


Initial Email From:
Christa
Initial Email Subject: Quote for Likno eLearning LMS installable license
Support Case Month: October 2012

I am interested in getting a quote for your LMS license.  We have 1300 users.  We are currently using a LMS, but it is not meeting our current needs.  I have looked at your website and many of the features you have on your LMS will fit our needs. 

I have a couple questions as well:

1.  Can the LMS send notifications when classes are due or past due? 

2.  Do you offer student archiving?  (For inactive users)

3.  Is it possible to have one log?  So users would only have to log in once for our site and the LMS.

4.  Do you have bookmarking tools?  So the learner can pick up where they left off?

5.  Do you offer historical data importing? What are the costs?

6.  Can we sell our courses through your LMS? (this is something we may want to do in the future)

7.  How often are upgrades typically?

Thank you,

Christa

Reply From: Likno Customer Support

Hello Christa,

First, thank you for your interest in our Likno products.

Here are the answers:

1.  Can the LMS send notifications when classes are due or past due? 

     Yes, you can set up notifications that will be sent before, after or on several events.

2.  Do you offer student archiving?  (For inactive users)

     Yes, there is the Archive function.

3.  Is it possible to have one log?  So users would only have to log in once for our site and the LMS.

     Yes it can be done with a single sign on customization (through API) , as a project.

4.  Do you have bookmarking tools?  So the learner can pick up where they left off?

     The students can click on the resume button to pick up where they left off but there is also a 
      bookmarking tool.

5.  Do you offer historical data importing? What are the costs?

      It can be done but it requires a custom project, according to your data.

6.  Can we sell our courses through your LMS? (this is something we may want to do in the future)

      Yes, our software is integrated with paypal, so you can sell your courses online.

7.  How often are upgrades typically?

     Upgrades are issued on a bi-monthly basis typically.

Thank you.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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