Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Terry
Initial Email Subject: Menu Button Not Working in Firefox
Support Case Month: April 2013

Kostas,

I have main navigation buttons that work with Chrome, IE 8 and 9, Safari and Opera.  But they do not work with Firefox.  Can you have a look at the problem?

Terry

Reply From: Likno Customer Support

Dear Terry,

It seems that there is an error in your scripts. Specifically you are passing an “event” variable that does not exist. Since you do not seem use this variable anywhere, I suggest that you remove it.

Change the following line from:

function mNavi(event, id, n) {

To:

function mNavi(id, n) {

and all the links that are like this:

<a class="navlink" id="navlink2" href='javascript:mNavi(event, "a#navlink2", 2);' >

into something like this:

<a class="navlink" id="navlink2" href='javascript:mNavi("a#navlink2", 2);' >

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Menus and iPad
Support Case Month: February 2013

My client's website that uses menus created from AllWebMenus v 5.3 are not working in Internet Explorer as a rule and attempts on an iPad don't seem to work no matter what browser is tried.

I did notice that the software says V53. Build 884 and in my test folder one of the awmdata files says build 818 in it.

Any issues with iPads showing your menus?

Reply From: Likno Customer Support

Hello,

Build 884 does support all the latest browsers and mobile phones. However, build 818 is much older and indeed does not support IE9+ or Safari 5.

Moreover, if you have your menu (“menu.js”) compiled with one version and the libraries (“awmdata” folder) with another, this can cause conflicts.

My recommendation is that you Compile your menu(s) with the latest AllWebMenus version and make sure that you upload both the menu and library files.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Felix
Initial Email Subject: Problem with Android
Support Case Month: March 2013

I have build 2 websites with multiframes (menu-, left-, right- and main-frame).

{URL REMOVED} (ok) and {URL REMOVED} (make problems)

In both i used AllWebMenus PRO 5.3. The "Main Menu Group" is in the "menu-frame" and the "Submenu Groups" in the "main-frame"

In Windows XP, 7 ... the Menus on both Sites looks correct in all Browsers (IE8, IE9, Firefox, Chrome, Opera and Safari ...)

But when i open {URL REMOVED} on an Android- Smartphone or a Tablet i.Ex. Samsung Galaxy Tab 2 10.1 the "Submenu Groups" are behind the "Main Menu Group". When you the click on "Zuchthündinnen" (That "Submenu Group" contains 8 items) then 2 and a half "items" peep out under the "Main Menu Group.

When i open on the same Andoid-Tablet the Site {URL REMOVED} all looks correct.

Please i need Help

With greetings,
Felix

Reply From: Likno Customer Support

Dear Felix,

This is to let you know that we have just uploaded a new AllWebMenus build (906) that resolves the android issue.

You can get it here:

http://www.likno.com/download.html

Please let me know if everything works as expected.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Felix

Hello Kostas,

Thank you very much for the hint of build #906

Now everything works as expected.

So i’m very happy

With regards,
Felix

Hello! We have released a new version of Likno Web Scroller (jQuery Slider) Builder: Version 2.0 build #130.

Check out What's New

All features here: http://www.likno.com/jquery-scroller/index.php

Download the new version of our web scroller (jquery slider) builder at http://www.likno.com/jquery-scroller/download.php

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Gary
Initial Email Subject: menu not appearing in iMac
Support Case Month: February 2013

I have a client whose web site has an AWM menu which does not show up on iMac computers.  I have tried it in Safari on my PC and it does not show up, but is fine using other browsers (Opera, Chrome, Firefox, IE).

Please advise.

Gary

Reply From: Likno Customer Support

Dear Gary,

This happens because your menu is compiled with a much older version that did not support Safari 5.

Please download the latest version from your Likno User Area account  (and if required, also get a new Activation Code):

Then please recompile ALL your menu projects, and upload the new compiled files (including the “awmdata” folder).

Note that although your Update Plan is expired, the latest version you can activate DOES support all the latest browsers (including Safari 5 & 6 and IE 10), so there is no need to extend your Update Plan yet (unless of course you want to get access to our new features like “responsive menus”).

Best Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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