Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Valeria
Initial Email Subject: scroll bars in modal window
Support Case Month: October 2012

I have put overflow:hidden; in the body css and it works beautifully in firefox.  The problem is safari, chrome and IE, there are scroll bars in all of those.  In IE8 it put additional white around the outside.

How do I fix this?

www.dpvisions.com/print_media.html  click on anyone of the images under “the Portfolio”

Thanks,

Valeria

Reply From: Likno Customer Support

Dear Valeria,

I noticed that you are loading an external page. In this case it is possible that the scrollbars are not from the modal itself, but from the inner iframe instead.

To fix this you need to make sure that your page fits in the modal window. You could do this by explicitly adding “padding: 0px; margin: 0px;” for the <body> and parent <div> in your external page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Need help in ToolTip!
Support Case Month: September 2012

Here are the results for http://www.foxmls.com

                           Tool Tip                AllWebMenu

Google                 Works                   Works

IE                        Under video           Opens off center

Firefox                Jumps                   Works

Opera                  Works                   Works

In addition if I add a Tooltip to the video, then a scroll bar is entered on the right because it wants to put the tooltip below the video.

tooltip and scrollbar

Reply From: Likno Customer Support

Dear Bill,

I checked your page, and the problem is that you have the “wmode=transparent” parameter in the wrong place in the video.

Please try changing this:

<object width="640" height="360">
<param name="movie" value=
"http://www.youtube.com/v/_li-L8k3elw?version=3&amp;hl=en_US&amp;rel=0">
</param>
<param name="allowFullScreen" value="true">
</param>
<param name="allowscriptaccess" value="always">
</param><embed src="http://www.youtube.com/v/_li-L8k3elw?
version=3&wmode=transparent&amp;hl=en_US&amp;rel=0
"
type="application/x-shockwave-flash" width="640" height="360"
allowscriptaccess="always" allowfullscreen="false"></embed>
</object>

Into this:

<object width="640" height="360">

    <param name="movie" value=

     "http://www.youtube.com/v/_li-L8k3elw?version=3&amp;hl=en_US&amp;rel=0">

    </param>      
    <param name="allowFullScreen" value="true">

    </param>

    <param name="allowscriptaccess" value="always">

    </param>

    <embed src="http://www.youtube.com/v/_li-L8k3elw?

     
     version=3
&wmode=transparent

     type="application/x-shockwave-flash" width="640" height="360" 
     allowscriptaccess="always" allowfullscreen="false"></embed>

</object>


It seems to work in all browsers I tried.

Regards,

Kostas

Likno Customer Support

www.likno.com

Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Bill

That worked. 
Bill

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Scroll bars
Support Case Month: October 2012

Hi Kostas, do you remember me, you helped me set up modal windows.I have a question, I just upgraded my pc to Windows 8 and when I click to open the windows that show up with scroll bars on right and button, it does not do that in W7, is there or will there be a fix for this?Thank you again,Raffi

Related URL: http://www.turcobrosjewelers.com/v-1.0/pages/jewelry-categories/engagement-rings/engagement-rings-pg-001.html

Reply From: Likno Customer Support

Hello,

The behavior of your modal is very weird. When I try it locally or on our own server, there is no scrollbar! But when I view it in your site, I do see a toolbar.

Can you please try setting the scrollbar to be always hidden? This should fix the problem.

body main css

Please add “overflow: hidden;” in the body main CSS to see if this corrects things.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

I also noticed that you have a separate page for each image and that these pages do not have a valid DOCTYPE.

This could also be affecting IE as it required a valid DOCTYPE to function properly.

To test this, please go to one of your pages, e.g.:

http://www.turcobrosjewelers.com/v-1.0/windows/engagement-rings/page-01/image-004.html

and try changing this:

<html>

        <head>

               <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Into this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

    <head>

        <meta http-equiv="content-type" content="text/html;charset=iso-8859-1">

Check now if loading this specific ring-page has a scrollbar like the rest.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Modal Window
Support Case Month: March 2012

Just want to know how I can tell a modal window to NOT have a slider.

Reply From: Likno Customer Support

Dear Bill,

The slider appears because there is more content than in the preview:

scroll bar modal window

Is this something that is automatically added by your server or something?

In any case, the way to force the scrollbar to be hidden, is to add the following value in the Body CSS:

overflow: hidden;

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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October 22nd, 2012LWTB: Tabs page length

Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Rich
Initial Email Subject: Page Length | Tabs Builder
Support Case Month: April 2012

First,

I want to thank you for making such great products. I own three of your products and use them in many of my sites for years. I am an active customer and fan. Great work!

I just bought your Tabs Builder, which I am happy with except I have one big concern and that is the page length. If you go to the URL provided, please click the REVIEWS tab. You'll see I have quite a lot of reviews to show. This makes the page long. On other tabs, I will have much less content. I do not want a massive scroll bar and tons of blank space under the text of the short pages. Is there a way to have the active tab only scroll as far as is needed? Then if a larger page tab is selected, the page will scroll as needed? 
This is important to me as lots of dead space looks unprofessional in my opinion. SEO is critical as well. All my tabs need the content to be seen by spiders.
Many, many thanks!

Rich

Related URL: http://www.careersinmusic.com/test-tabs.html



Reply From:
Likno Customer Support

Hello Rich,

Here is the solution!

tabs height settings

I also want to thank you for your nice comments. They are very encouraging for our morale and continuous efforts to make our products better.

Any help will be appreciated. Thanks!

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rich

Perfect! Thanks for the quick reply. That did the job. Also, I will be sure to leave my positive feedback about you and your products when I see opportunities to. I am truly a fan!

Best Regards,

Rich

 

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