Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Stephanie 
Initial Email Subject: Scroller does not work on swiping device
Support Case Month: August 2013

Hello,

I have a page with two scrollers. I compiled them selecting the specific option "Also scroll when swiping on touch device".

However, it does not scroll when I swipe my finger over it on my tablet (samsung 10.1).

I have tried the sample on your website and it works fine. I looked at the sample code on the Web Scroller Builder application, but I do not see any major difference.

I have tried to compile and display only one scroller on the page, I changed the transition options (continuous, by item...), none of this changed anything, it just does no scroll when using it on a tablet. Touching the arrows makes it scroll, but the swiping method does not. Can you see an obvious problem I could have missed?

Please, note that there is an automatic re-direction if you use a smartphone. In order to test this page, you have to be on a tablet, not a smartphone. Thank you.

Thank you for your help.

Stephane

Reply From: Likno Customer Support

Hello Stephane,

As i see you have a jquery.js in this path  {URL REMOVED}

Likno Sliders use this jquery file. This jquery file has the jQuery JavaScript Library v1.4.1

I would recommend you to update the jquery.js to jquery version 1.9.1 Make sure that all your other components work if they share the same jquery.js

Let me know how that worked.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Stephane

Thank you very much for your information.
I changed the jquery.js with the 1.9.1 and re-compiled the scrollers, just in case.
I updated all the file on the server.
However, the swiping still does not work.
Do you have other clues?

Thank you,
Stephane

Reply From: Likno Customer Support

Hello Stephane,

As i thought so, the scroller itself works as expected on touch swipe.

I would recommend you to move these lines of code:
<script type="text/javascript" src="include/jcarousel/lib/jquery-1.4.2.min.js">
</script>

Note, make sure this removal of code does not cause any problems with your jCarousel.

Then, i think your scrollers will be fine on touch swipe :)

Let me know how that worked for you.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Stephane

Thank you very much, it works perfectly.
I would have never thought of removing this old piece of code that I had completely forgotten.
You have been a great help.
Stephane

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User 
Initial Email Subject:Can scroller be set to show items in columns & rows like a 3X2 or 3X3 alignment?
Support Case Month: August 2013

I want the horizontal scroller to show items in a 3X2 grid or a 3X3 grid (have narrow long space on webpage and want to see 6 to 9 items at a time.  A vertical scroller doing the same thing would be my second choice.

X X X      or  X X X

X X X           X X X

                  X X X

Didn't see how to do this on the website.

Reply From: Likno Customer Support

Hello,

You could do that but it will need some code from your side.

I am attaching you the example01b in which i have 3 images in each item. So, the scroller looks like it has 3 rows. Then, i have remove all the mouse over styling, so the scroller looks plain in the page. Finally, i have added CSS Styling in the page, to manage the mouseover of the items. So, i use class="HoverBorder" for each item i want it to have border on mouseover. This is just something basic so you can get the point on which to make your own.

Export the zip i have attached and then open the project to see what i have done.

Note, that you may not have the same URLs for the images i use. In this case, use your URL to show that images.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Hello! We have released a new version of Likno Web Scroller (jQuery Slider) Builder: Version 2.1 build #146.

Check out What's New

- Enhanced the margin calculations to work perfectly in all browsers in the case of "fixed height" vertical scrollers.

- All Examples now have the alignment of their Items Area predefined (most of them as "center").

- Added support for the "Example Pack 03" that has just been released for the Unlimited Domain license users, with their Update Plan in effect:

jquery vertical slider             jquery vertical slider             jquery vertical slider

jquery vertical slider             jquery vertical slider

How to Download these extra Packs:

- Enter your Likno User Area account

- Go to the "Likno Web Scroller Builder" section

- Make sure that you have the "Unlimited Domains" license and that your
"Update Plan" is not expired
(if not, use the "Upgrade" link to pay just the price difference)

- Click the "Example Packs: View/Download" link and download

- Install the downloaded package and you are done!

All features here: http://www.likno.com/jquery-scroller/index.php

Download the new version of our web scroller (jquery slider) builder at http://www.likno.com/jquery-scroller/download.php

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Simon 
Initial Email Subject: Web Scroller not showing on licensed domain
Support Case Month: November 2013

Hi Aggelos,

Regarding problems with Web Scroller on our website.

We have compiled the scroller project for our domain and we have uploaded the compiled files. However, the scroller does not display online despite the fact the it shows on localhost.

Simon

Reply From: Likno Customer Support

Hello Simon,

It seems that you have some missing images (bullets I guess...). That can cause the scroller not to display online as it loads on a different way live than on localhost.

Please, upload those images to the specified path and let me know how that worked.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Simon

Thanks Aggelos,

It was a path problem. The path should not contain the cgi-bin to those images ( it's to do with how our shopping basket works ), so I looked in the project and changed the paths to start with a '/' before the PDGCommTemplates and that solved the problem.

Thanks again for your help.

 

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Hello! We have released a new version of Likno Web Scroller (jQuery Slider) Builder: Version 2.1 build #144.

Check out What's New

- Enhanced the positioning of the Navigation bullets when the navigation arrows were not used.

- Fixed a bug related to "Hide the Arrows on Mouse Out", when the Arrows Container was also used.

All features here: http://www.likno.com/jquery-scroller/index.php

Download the new version of our web scroller (jquery slider) builder at http://www.likno.com/jquery-scroller/download.php

 

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