Knowledge Base support case for Likno Web Accordion Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Sandy
l Email Subject: Accordion
Support Case Month: April 2013

How do I get the text to wrap so there is no scrolling within the panes?

Reply From: Likno Customer Support

Hello,

I checked your page and I see that you do not have a DOCTYPE, so your page is not considered as valid HTML.

no DOCTYPE html

Please try adding this as the first line in your page to see if this fixes the problem:

<!DOCTYPE html>

Note that this may make other errors visible in your page. One such issue I noticed in my test was that your main image appeared broken:

broken main image

To fix this, add the following CSS: “display: block;”

You can either add this to the specific image:

<IMG style="display: block;" SRC="images/anniversary/images/anniversary-cars_01.gif" WIDTH=900 HEIGHT=131 ALT="">

Or if you want this for all images, you can add it to the <head> of your your HTML:

<style>img { display: block; } </style>

I understand this may be some work, but it is something you have to do anyway if you want your pages to validate and be HTML5 compliant.

Note, that if you want to avoid most of this work for now and simply fix the accordion issue, you can use an older DOCTYPE definition that will not change your page appearance, such as the following (note this also replaces the <html> tag):

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Sandy

Kostas, you are the best! thank you so much.

Thanks,
Sandy

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Daniele
Initial Email Subject: Information
Support Case Month: May 2012

Hello. I search a flash or dhtml application, for a pull down menu same a follow example. Scrolling buttons on a menu pull down link next to an image.

Have you an application for dreamweaver can help me?

Best regards.

Daniele.

Reply From: Likno Customer Support

Dear Daniele,

You can create such a menu with AllWebMenus. This is a menu builder for dhtml/javascript/css menus (not flash).

It is a stand-alone application but it also includes a Dreamweaver plugin for easier integration with your site.

You can check it out here:

http://www.likno.com/allwebmenusinfo.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roland
Initial Email Subject: modal windows
Support Case Month: March 2012

Hello Kostas

I have seen that the scroll bars are not active in modal windows when site loaded on an iPad

Is it correct?

Cordialement,
Roland

Reply From: Likno Customer Support

Dear Roland,

Actually you have a choice between having scrollbars that work, having scrollbars that do not work, or not having scrollbars at all:

modal window scrolling choices

Whatever you choose should work in all browsers, including Safari on iPad.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roland

Hello Kostas

I have controlled, the settings are like you show but it does not work on ipad

http://ute2.webitbe.eu/index.php?pag=3&lan=4

Click on the red square zone

clip_image002[5]

Cordialement

Roland

Reply From: Likno Customer Support

Dear Roland,

I have just uploaded a new Modal Windows release that resolves the iFrame/iPad problem that could not be scrolled.

Please download it and let me know:

http://www.likno.com/jquery-modal-windows/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal WIndows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Christophe
Initial Email Subject: web modal window > modal window jumps slightly to the right on pages with vertical scroll
Support Case Month: August 2012

Hello,

After updating to the new version (build #250), when opening a modal window on a page with the browser vertical scrollbar (on a scrolling page), the modal window 'jumps' slightly to the right as the vertical scrollbar now  disappears to leave place to the overlay.
This only happens when an effect is selected in the style editor (for example, slide down). If 'shows instantly' is selected, there is no movement to the right.
PS: The previous version didn't show this behavior as the vertical scrollbar wasn't covered (the overlay only applied to the page itself, not the browser vertical scrollbar).

Thanks.

Reply From: Likno Customer Support

Hello,

We just uploaded a new version (build 250.3) which fixes the modal “jumping” issue when closing with an effect. In your email you refer to the problem appearing when opening the modal, but I only saw this when closing it, so I assume that this is what you meant.

Please let me know if the problem remains with the new build.

http://www.likno.com/jquery-modal-windows/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Christophe

Hello,
Thanks for that. Unfortunately, it is still showing the same behavior with this version (tested with recent versions of Firefox and IE). Basically, with the web browser scrolling bar on the right (on a long page), when opening the modal window, the scrollbar disappears so it jumps slightly to the right when opening to compensate. And when closing the modal window, its jumps to the left as the scrollbar returns. But when using shows instantly/disappears instantly (no effect), the problem disappears.
I have posted a short video here if that can help:
http://www.aquariophilie-pratique.net/video/wmb.wmv

Thank you very much,
Christophe

Reply From: Likno Customer Support

Hello again,

I viewed your video, and I see exactly what I see in my own pc, so I guess I misunderstood your email before.

The page itself, does “jump” as the scroller is removed and added back. The modal window does not “jump” at all, as it appears only after the scrollbar is removed and it disappears before the scrollbar is added again.

The same thing is visible irrespectively of the effect you use (instant, fade, slide or glide).

This feature was recently added at the request of a user. Do you consider this to be a problem? If so, we can add an option for it, so that you are both happy.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Christophe

Hi,
Yes, an option would be really great as I have a long page of screenshots opening case studies windows on one of my sites and I feel that the page 'jump' maybe annoying for the users when repeated...
I was just wondering why this only happens when an effect (any effect) is selected but not happening at all when no effect is selected? And what is the advantage of it might be?
Many thanks for the great support.
Kind Regards,
Christophe

Reply From: Likno Customer Support

Dear Christophe,

I do not understand… You keep saying that you do not see the “jump” when there is no effect, but there is no difference in the behavior! The scrollbar is removed in both cases, and the page “jumps” in both cases. With or without an effect. Do you see something different? Can you make another video to display this?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Christophe

Hi,
Sorry, my mistake... you are absolutely right, the behavior is exactly the same. It just doesn't seem to 'jump' because the delay when displaying the effect is no there anymore - the opening of the window is instant so one doesn't have the time to see the page jump.
Kind Regards,
Christophe

Reply From: Likno Customer Support

Dear Christophe,

We have just released a new version of Modal Windows (build 250.4) which no longer removes the scrollbars by default. Instead there is a new Project Property group named “Under the Hood” within which you can find an option to remove the scrollbars if this is the desired behavior.

Please download the new version and let us know if everything is ok.

http://www.likno.com/jquery-modal-windows/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Christophe

Hi,
Thank you again for the great support, the new version works very well.
Would be very happy to leave a positive review or testimonial.
Kind Regards,
Christophe

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: adding a skype button here
Support Case Month: October 2012

Hello again!

How can I add on this menu a skype button? Menu is scrolling on the left of the monitor. So the last button I want to add this code. Is it possible?

<script type=\"text/javascript\" src=\"http://download.skype.com/share/skypebuttons/js/skypeCheck.js\"></script>
<a href=\"{SKYPE NAME REMOVED} ?call\"><img src=\"
http://mystatus.skype.com/balloon/{SKYPE NAME REMOVED}\" style=\"border: none;\" width=\"150\" height=\"60\" alt=\"My status\" /></a>

Related URL: http://www.yachtrentalmarket.com

Reply From: Likno Customer Support

Yes! Just make sure that you set the menu item as “Full-HTML”:

menu full html mode

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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