Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Harrie
Initial Email Subject: Older version Server-Side Menu
Support Case Month: June 2013

Hello,

after updating my Allthewebmenu program, i become a pop up with: "it looks like you have an incompatible version of server-Side Menu API installed".

I can't solve the problem by visiting the site www.likno.com/addins/dhtml-menu-serverside.html.

Greetings,
Harrie

Reply From: Likno Customer Support

Hello Harrie,

Could you please uninstall the AllWebMenus and then install it again?

Let me know if still gives you the error.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Harrie

Hello Aggelos,

Problem is solved! Thanks.

Greetings,
Harrie

 

Tags: , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Russell
Initial Email Subject: Server-Side Menus API Add-on for AllWebMenus Pro 5.3.912
Support Case Month: June 2013

I just paid to update AllMenus Pro to Version 5.3.912 on 21 June, which I believe entitles me to some more support. I followed your instructions to activate the software, which appeared to work properly.
However, when I bring up AllWebMenus Pro, I get an error message:
"It looks as if you have an incompatible version of Server-Side Menus API installed. Please download and install the latest version from ...".
According to your website, I believe that having downloaded 5.3.912 should have provided me the latest version of the Server-Side Menus API as well. I repeated the downloading and activation of AllMenusPro, but
I still get the same error message. Please advise me what I should do next.

Russell

Reply From: Likno Customer Support

Hello Rusell,

Could you please uninstall the AllWebMenus and then reinstall it?
Let me know if it still gives you the error.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Russell

Uninstalling and reinstalling AllWebMenus Pro seems to have resolved the problem.

It is a wonderful product!

Thank you!

Russell

 

Tags: , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
John
Email Subject: Using an asp.net form in a megamenu
Support Case Month: May 2013

Is there a way to include an asp.net form within a menu subgroup? We have a conventional html-based megamenu design, to which I would like to add asp.net controls to display item prices and urls loaded from a datasource.
John

Reply From: Likno Customer Support

Dear John,

This is not impossible, but it may be tricky and in any case it requires custom code.

It is not possible to include server-side code (ASP) into client-side code (JS), but it is possible to include it in the HTML of your page.

Hence I believe the best approach is to use an in-page UL/LI structure for populating your menu and include the ASP there.

Note that AllWebMenus can give you a sample code of the UL/LI you need to have in your page, based on your existing menu:

clip_image001

clip_image002

clip_image003

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: John

That was fast, Kostas! 

I appreciate your answer, but I don't believe it answers my question. :-)

We already have a megamenu with subgroup items that are in HTML.  My question is whether we can use asp.net controls within the subgroup's HTML. I tried it, but it didn't seem to want to work.

Does that explain my problem more clearly?

I hope all's well with you.

Regards

John

Reply From: Likno Customer Support

Dear John,

Sorry for the misunderstanding, I will try to explain this further.

I understand that you typed your HTML code within AllWebMenus, right? This means that the HTML code is included in the compile JavaScript file which you then upload online.

The problem is that any code you add in a JavaScript file, will not be processed by the server, hence any server-side code you add (such as the ASP include code) will appear as plain HTML or text inside your menu and will not be processed by the server.

If on the other hand you put your population code in your HTML page, then (if you also have this configured on your server, which is very likely) this page will be first processed by the server for server-side code and it will then be served to the client. This way the server-side code will work.

The downside of using UL/LI code to populate your menus is that you need to have this code in each of your pages, however this is not much of a problem as you can add this code in yet another ASP include file, or (if you have one) in your template file.

I hope this was more clear than my previous answer. Let me know if you need more help.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: John

Dear Kostas

That's very clear. Thanks!  Looks like I'm heading for a world of pain again!!

Bests,
John

 

Tags: , , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Email Subject: Older version of Server-Side Menus API detected
Support Case Month: June 2013

Just updated AllWebMenus 5 from build 900 to 910. When starting the program a message box appears with Warning: Older version of Server-Side Menus API detected.

It instructs me to download and install the latest version from the link provided. When I click the link and look for download information it tells me the following:

Download link: Not needed, this version of the Add-in is pre-installed in AllWebMenus Build #888 or above.

How do I correct this?

Reply From: Likno Customer Support

Hello Paul,

Please, uninstall AllWebMenus Pro and then reinstall it. This should solve the problem.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Paul

I tried what you suggested and that worked. Thanks for your help.

Sincerely,

Paul

 

Tags: , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Glenn
al Email Subject: All Web Menus API
Support Case Month: February 2013

I purchased an unlimited domain version the web API. We are coldfusion developers. I was hoping you would have some examples of coldfusion database integration that we could review to see what we are missing.

I have read though all documentation and the knowledge base without finding a successful solution.

Do you have any Coldfusion implementation coding examples?

Glenn

Reply From: Likno Customer Support

Dear Glenn,

I am afraid that we do not have any Coldfusion examples. However it should not be that much different than any other server-side language.

Did you see our VB/ASP/PHP example?

http://www.likno.com/addins/dhtml-menu-serverside-example.html

The main idea is to produce a specific JavaScript code that will create the menu. It does not matter which server-side language you choose to “write” these JavaScript commands!

Please have a look at the above example and if you need more help, let me know and also send me your existing ColdFusion code.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

Tags: , , , , , , , , ,

 


© 2009-2013 Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows