Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject:  Accordion won't appear  
Support Case Month: October 2013

The accordion won't appear.  Did the same thing as before.

Reply From: Likno Customer Support

Hello Mike,

According to the accordion:

1. Although you have linked the project to your page, you haven't uploaded the .js files on your server:

accordion compiled javascript file

Please, upload all the produced files after you compiled the accordion project, to your server in the path shown in the screenshot above.

2. You have an error in your positioning element in your page:

accordion positioning element

Please, you need to correct that.

It should be: <div id="liknoaccordion_positionID"> &nbsp; </div>

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Mary
Initial Email Subject: New computer, cannot access menu build from previous computer
Support Case Month: March 2013

Hello,

I am using AllWebMenus on a website. I just started using a new computer, have downloaded the newest buld for AllWebMenus on this computer.. i copied all the website files for the website onto the  new computer.. I am unable to access the AllWebMenus menu currently used on the page.. I have tried ftp'ing the menu from the online site to my local drive to no avail... what am i missing? 

Thanks for your continued support.. you guys are great! 

Mary

Reply From: Likno Customer Support

You do not need to download the compiled files from online, you actually need to find the .awm project that is on your PC and open the menu in AllWebMenus, then re-compile the menu for the new website.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Hello, we have released a new version of AllWebMenus Pro: Version 5.3 build #908.

Check out What's New

- 10 new Themes and 2 new Examples added to the installation.

- Fixed an issue where the application could crash if CTRL-N was being hit repeatedly very fast.

- Fixed some minor issues.

All features here: http://www.likno.com/allwebmenusinfo.html

Download the new version here: http://www.likno.com/download.html

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Likno Software - www.likno.com
Create any kind of javascript menu (CSS menu/drop-down menu/sliding menu), web tree, button, tab, modal, tooltip, accordion, scroller, design for your websites!

 

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Knowledge Base support case for Likno Web Modal Windows,  abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: Modal appears on local PC, but not online 
Support Case Month: January 2013

I've created a modal slideshow using a provided sample project.  When testing on the local PC, the modal opens without issue.  After uploading the webpage an all related files, and then clicking the link, nothing happens.  I've used the ID of "pm1" as the trigger when click for both the image and this text "1 January 2013 | Solidworks Designed and Laser Cut". on the page.

Could you please take a look at the provided webpage to let me know where the issue is?  Thank you for your quick attention to this.

~Michael

Reply From: Likno Customer Support

Dear Michael,

It seems that you have compiled your modal windows only for “localhost”:

modal window compiled for localhost

Please make sure that you have selected “Unlimited” in the compile properties:

compile properties unlimited domain

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michael

What a rookie mistake. I've done plenty modals and must have simply overlooked this, even though it was staring me in the face.
Thank you,
~Michael

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Alexi
Initial Email Subject: Custom Fonts
Support Case Month: January 2013

I'm trying to use a custom font for the navigation menu called "Neutraface Condensed Titling", which is what the logo in the top left of the page is done with. I read the two knowledgebase posts about custom fonts, but do not have the syntax correct to apparently get this font to load. Please check the URL, and see the reference to the font in the css file at:

/css/styles.css

Also, on my local PC they are viewable, but looked a bit bitmapped/jagged. Why does the font not look better? I'm feeling like I need to create images of these, so they look cleaner/clearer, but that should not be the case.

Thanks,
Alexi

Reply From: Likno Customer Support

Dear Alexi,

In order for your Custom Fonts to work, they must be available online so that they can be downloaded to any browser viewing your site.

This is done with Web-Fonts, such as Google Fonts. You cannot upload a custom font that you have in your PC (e.g. in Photoshop or Corel).

First of all because it is very tricky technically (and requires full access to the server) and secondly because their license would never allow this…

If you are using a Web Font, then make sure that it is properly included in your page (try it with a simple <div> that uses the font). If it works there it will also work in the menu without doing anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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