Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Carmen
Initial Email Subject: 2 modal windows in same project 
Support Case Month: April 2014

Hi guys,

Love your software, awesome!

I have the most strange thing happen to me with 2 modal windows in the same project.

When I simply want to change the width or the height of one of the modal windows, IT CHANGES THE WIDTH AND THE HEIGHT ON THE OTHER ONE! For the life of me I cannot understand why it does this! Please help, images attached.

Many thanks,
Carmen.

Reply From: Likno Customer Support

Hello Carmen,

Thank you for your kind words.

I believe that you have set the width/height to one modal window thus the other modal window gets the same values.

You need to go to Style Editor -> select Edit style of specific window -> select the modal window that you want to have different width/height values and make the changes you need.

modal window styling settings

Do not forget to re-compile and re-upload the produced files to your server.

If the above is not your case, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export modal window project

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: AWM: Menu not showing up (WordPress, Pagelines)
Support Case Month: January 2013

I followed all the instructions on

http://www.likno.com/addins/wordpress-menu.html

and the plugin Settings page, including adding the PHP right beneath my Header.PHP file's <body> tag, but alas, nothing works.

If you look at the source of the page, you can see the javascript runs, but the menu isn't showing up.  Please help!

Reply From: Likno Customer Support

Hello Robert,

I now see your website. I also see that you do have a menu, is this the AllWebMeuns menu?

Because I do see the menu-linking code there.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

No, that is the Pagelines native menu.  I need to keep it in there until I get the other menu working.

Reply From: Likno Customer Support

Hello,

It seems that your menu was compiled to work only locally!

menu compiled only for localhost

Please correct this here:

add-in wordpress menu

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Robert

It seems to work now.  Thank you!

I get this:

setup wordpress menu dialog box

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Michele
Initial Email Subject: Need help please
Support Case Month: June 2012

Greetings,
I cant seem to find an answer to my question elsewhere, so, I am designing a website that is based on percentage and not pixels, it is set to be 76% of window size.  I am placing the menu at the top, within a table, centered. However, it will not stay within the table and hangs over the page on either side.
I had to insert some html so that the menu would appear over the flash movie, but this "hangover" is on every page, not just the one with the flash.
I know the menu would have to adjust itself along with the webpage according to browser specs, I also know the menu actually appears "above" the page, and is not part of the page. So, that said. I am at a loss as to what to do.
Any suggestions would be appreciated.
Thank you,
Michele

Reply From: Likno Customer Support

Dear Michele,

It seems that the menu works fine as long as the browser window is wide enough.

From this I gather that you have correctly set the “menubar” settings. However you also have significant paddings in your menu that do not allow it to become smaller than a given width.

Please check the following properties and change both the padding and margin to 0:

menu padding and text margin

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Thank you for your quick reply. I changed the padding settings to 0 as you suggested and when I view the pages "live" within Adobe Dreamweaver everything looks perfect!  The menu is perfectly aligned on all pages.  But once they are uploaded to the server the pages do not appear the same. The menu sits above the table. I tried changing the vertical align to top, bottom, middle, but nothing changes. I have the valign set at default now. I uploaded all the awmdata files as well as the menu.js and the pages themselves, still once it is online, it will not line up. I am at a loss.
Thank you,
Michele

Reply From: Likno Customer Support

Dear Michele,

Is your menu still set as a menubar? Can you export and send me your menu project so that I can further research this?

export menu project

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Hello Kostas,
As requested, I have attached the zipped file.
I should tell you that this menu is from one of the pre-made templates. I have made many menus using this program, but never one this fancy. I had changed the base color, but went back to the original. It was never saved as a menubar.
I have another machine with a 15" screen. That one shows the menu sitting just above the table where it should be nested. In 17" everything is fine. My client wants a "flashy" navigation bar and I am not great at doing that from scratch so I thought this would be the answer.
Thanks for your assistance.
Michele

Reply From: Likno Customer Support

Hello,

I have made some minor changes to your menu to make it look better.

1) added a minimum width to the main menu group

2) removed the “distance between items” that created something like a border

3) added a normal border so that it is also visible before the first and after the last item.

To complete the changes, you can also change the following in your page, from:

To:

style="background-image: url(awmdata/menu/menuItem-tile.jpg);" bgcolor="#474747"> 

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Thank you so much. I will try this.  Not so sure about the border before and after. It took me forever to figure out how to get rid of that. LOL   I will see if I can figure it out again. :-)  
I'll let you know how I made out.
Thank you again and again.
Michele

Reply From: Likno Customer Support

Dear Michele,

If you want to remove the border, you can do this here:

remove menu border

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Hello Kostas,
Oh dear! It is not perfect on my screen here at work. It looked good from home, but not here. It is "hanging" again. Just a tiny bit on each side, but enough to be noticeable. It's fine on the index page, but the others, not so much. All the pages are set at 75% so I don't know why it would be different on all but the index page. I changed the awm code to below, as you so graciously provided and it was great, until I had to add a link.

<td height="32" style="background-image: url(awmdata/menu/menuItem-tile.jpg);" bgcolor="#474747"><div align="center" id="awmAnchor-menu"></div></td>

Also, last night I tried to update my version of AllWebMenus PRO with latest version. But when I tried to download the program from your primary download location, I kept getting a message saying windows couldn't locate something or other. I was so tired at that point, I didn't attempt to try it again. I will try it again tonight and let you know what the error message is saying.
I bet you just wish I would go away! LOL
Michele

Reply From: Likno Customer Support

Are you referring to this?

menu in website

I had to zoom my browser in order to notice that the menu is a pixel or two off on the right side!

I guess this is because after you added the new item the menu became just a bit too big. Two things can help resolve this issue:

1) decrease the item padding (if there is any):

menu item padding

2) make sure that the “Uniform Items” property is NOT checked:

uncheck uniform items property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michele

Greetings,
Yes, I worked it out. I followed your directions and it works great now. Thank you again.
Now I have to figure out why I cant download the newest version of AllWeb. I didn't try it last night, I was too tired.  Will try it tonight.
Thank you, Kostas.
Michele

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Darrell
Initial Email Subject: menu height
Support Case Month: July 2012

We are trying to find out if we can restrict a vertical sliding menu to a fixed height, and then either have a scroll bar or have the menu slide up and down within this fixed height.  Is there a way?

Darrell

Reply From: Likno Customer Support

Dear Darrell,

Yes, this can be changed in the Sub Group Type settings, under the “secondary options” pane:

sub group style sliding secondary options

sub group height

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: Bug: IE content padding issue 
Support Case Month: April 2012

Using: Allwebmenu pro 5.3 #Build 888

The menu content padding is different for Internet explorer 9.

Please view the example at

http://erdinger.sg/mainpage.html

If you notice the top red navigation bar, i was force to increase the height of the bar to 32px specifically for IE browser.

For firefox/chrome the top bar is 28px only.

Cheers,

David

Reply From: Likno Customer Support

Dear David,

I checked your page and saw that the “navigation_bar” div has been specifically set to 32px in IE, but I do not understand why you did this…

This is what I see in my IE9:

clip_image001

So the menu is identical to Firefox, only 28px high, but the <div> behind it is 4px bigger. Do you not see the same thing?

Can you send me a screenshot of what you see, along with a screenshot of the “about box” of your IE?

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear David,

I tested your site in more PCs but was not able to see what you see. It seems that in your IE9 the font is larger (like “bold”) compared to what I see. Is it possible that you have some special setup in your IE9 like “cleartype” or similar Microsoft features that would affect the font appearance? Do you see the same problem in more PCs?

Can you also send me the “about box” of your IE9 as I asked in my previous email? This may help me to recreate the problem (if you have a different version than I already use).

Finally, if the error only appears in your IE9, you could try resetting it back to its “factory” settings to see if this corrects the problem:

reset internet explorer settings

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: David

Hi Support,

Thanks for you quick support. I've did the reset and my ie is working fine now.

Cheers,
David

 

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