Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Help for themes
Support Case Month: September 2012

Thank you. I realized my error and bought the activation for the slider menus. Then I bought two themes. But I am having a hard time getting them to work. I extracted the theme and added it to my Dreamweaver templates right after the “body” tag (just like I did with your other menus), but they don’t show up. I uploaded all the files in the directory and the .js file (just like I am used to doing). Any tips on what could be different or wrong?

Mike

Reply From: Likno Customer Support

Dear Mike,

The correct process would be:

1) Download and extract the template
2) Open the template project file in AllWebMenus
3) Change the menu according to your needs
4) Compile & Link the menu to your pages
5) Upload the compiled files

If you did the above and the menu does not show up, then please send me the URL of your online page so that I can check to see what went wrong.

If you only have these locally, is it possible to zip and send me the whole test folder instead?

Regards,
Kostas
Likno Customer Support
www.likno.com
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