Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Laurie
Initial Email Subject: AllWebMenus - Footer Slide-up Capabiliy 
Support Case Month: January 2014

Hello,

Does your AllWebMenus product support footer slide-up menus?  If so, how many layers deep will it display? Can it display both vertically and horizontally?

For ease of communication, please understand that I am from the design/ergonomics side of web production rather than into coding.  Give me a menu or  wysiwyg and no problem; talk about code or the back end and I am lost.

Best of the season to you!

Thank you for bearing with me.

Kind regards,
Laurie

Reply From: Likno Customer Support

Hello Laurie,

First, thank you for your interest in our Likno Products.

Do you have an example of a footer slide up menu that you would like to achieve?

Don't worry, you don't need to feel comfortable on coding in order to use our software. They have a WYSIWYG interface, so in an easy way and codeless you can create what you need.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Laurie

Hi Aggelos,

Thank you for getting back to me so quickly.

Please have a look at my website, which is still in the early stages of development:

{URL REMOVED}

As you see, I am using the drop-down menu that was packaged with my theme.

In essence, I would like to install the mirror image of this drop-down in the footer.  I believe this feature is known as a slide-up menu; it behaves much the same as a drop-down but propagates upwards

I think what I am asking for is a relatively new concept.  I have not come on a WordPress theme or plugin that offers the footer slide-up feature out of the box but I see that your product is quite new; hence, my inquiry.

Thanks in advance for your help.

Kind regards,

Laurie

Reply From: Likno Customer Support

Hello Laurie,

Please, find attached a zip file containing a test menu project that shows what you refer.

A menu that its first level submenus appear above it with a slide up effect.

You need to download AlWebMenus Pro in order to open the menu project and see how it is created. You can download it here: http://www.likno.com/download.html

We also have a WordPress plugin for AllWebMenus which you can find it here: http://www.likno.com/addins/wordpress-menu.html

Let me know if you need more help.

Thank you!

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Laurie

Hi Aggelos,

Thank  you for your excellent support.

Now I must play!

All the best,
Laurie

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Anna Sue 
Initial Email Subject:  Wishlist
Support Case Month: November 2013

Sometimes I have a menu with a colored graphic for the background and white text.  In the software, I cannot preview the menu because it's white on white.  Wish the software would either honor the background image or else all me to change the color of the preview.  Thanks!

Anna Sue

Reply From: Likno Customer Support

Hello Anna-Sue,

This already exists in AllWebMenus.

In the Preview Pane click on Options and then "Background Color in Menu Preview". Choose the color you wish and click OK, then you will see the preview pane with that background color.

menu preview background color

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Anna Sue

Oh, thank you!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: not working in ie10
Support Case Month: June 2013

Hi,
unless we use the compatibility button the menu won't show.I have updated the software and tried other suggestions on the knowledge base but to no rewards.
Can you look into this please?
Regards

Reply From: Likno Customer Support

Hello,

menu library files

It seems that although you compiled your menu with the latest version of AllWebMenus, you forgot to upload the new library files (“awmData-MixMix” folder).

Please upload these too in order to fix the problem, and make sure that you upload them each time you compile (especially when compiling with a newer version).

Kind Regards,
Aris
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Can your web scroller have an image whose link when clicked opens modal window?
Support Case Month: August 2013

Considering purchase of your web scroller, client would like to have a modal window open when an image in the scroller is clicked and text in a tooltip (or equivalent text box) open on mouse over.  Using the Likno modal windows software so wondered if this behavior was possible with the scroller software from Likno?

Reply From: Likno Customer Support

Hello,

First, thank you for your interest in our products.

Yes, you can have a modal window to open when you click on an image of the scroller. You can also have a tooltip appear when you mouse over the image.

Please, download Likno Web Scroller Builder http://www.likno.com/jquery-scroller/download.php and try it so you can see live what you ask for before purchasing.

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Russell
Initial Email Subject: Server-Side Menus API Add-on for AllWebMenus Pro 5.3.912
Support Case Month: June 2013

I just paid to update AllMenus Pro to Version 5.3.912 on 21 June, which I believe entitles me to some more support. I followed your instructions to activate the software, which appeared to work properly.
However, when I bring up AllWebMenus Pro, I get an error message:
"It looks as if you have an incompatible version of Server-Side Menus API installed. Please download and install the latest version from ...".
According to your website, I believe that having downloaded 5.3.912 should have provided me the latest version of the Server-Side Menus API as well. I repeated the downloading and activation of AllMenusPro, but
I still get the same error message. Please advise me what I should do next.

Russell

Reply From: Likno Customer Support

Hello Rusell,

Could you please uninstall the AllWebMenus and then reinstall it?
Let me know if it still gives you the error.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Russell

Uninstalling and reinstalling AllWebMenus Pro seems to have resolved the problem.

It is a wonderful product!

Thank you!

Russell

 

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