Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Russell
Initial Email Subject: Server-Side Menus API Add-on for AllWebMenus Pro 5.3.912
Support Case Month: June 2013

I just paid to update AllMenus Pro to Version 5.3.912 on 21 June, which I believe entitles me to some more support. I followed your instructions to activate the software, which appeared to work properly.
However, when I bring up AllWebMenus Pro, I get an error message:
"It looks as if you have an incompatible version of Server-Side Menus API installed. Please download and install the latest version from ...".
According to your website, I believe that having downloaded 5.3.912 should have provided me the latest version of the Server-Side Menus API as well. I repeated the downloading and activation of AllMenusPro, but
I still get the same error message. Please advise me what I should do next.

Russell

Reply From: Likno Customer Support

Hello Rusell,

Could you please uninstall the AllWebMenus and then reinstall it?
Let me know if it still gives you the error.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Russell

Uninstalling and reinstalling AllWebMenus Pro seems to have resolved the problem.

It is a wonderful product!

Thank you!

Russell

 

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Knowledge Base support case for Likno Web Button Maker,  abstracted and stripped of all user’s private info.


Initial Email From:
Sam
Initial Email Subject: Button Maker
Support Case Month: April 2013

Hi, I am interested in your button maker, but I have no idea what to expect with the product. Could you send me some samples of what is possible using your software? Do you offer a trial period?

Thanks,
Sam

Reply From: Likno Customer Support

Hello Sam,

First, thank you for your interest in our Likno products.

You can just download the application and use all its features under a trial period. The  only limitation will be that you will have a watermark on the button but all the features will be working.

Thanks again.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #222.

Check out What's New:

- Improved compatibility for jQuery 1.8+.

- Fixed a bug in importing and converting older project files.

- Fixed a bug related to Ajax.

- Fixed a bug related to loading "in-page" content.

- Fixed a minor positioning issue.

- Fixed a case where AllWebMenus menu tooltips stayed open after opening a submenu.

- Improved installer, with uninstall icon in AppData folder and subfolder in start menu.

- Improved WYSIWYG CSS Editor, that saves new custom font groups in registry.

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Please Help, it's urgent! IE 8 troubleshoot
Support Case Month: April 2013

To whom it may concern,I bought from Likno the AllWebMenus software as well as the Scroller Builder. I am having a problem with menus i created on IE8 and probably earlier version. Would you kindly check the url and advise how I can fix those problems. My software are updated.

Thank you

Reply From: Likno Customer Support

Hello,

This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).

In your case, the menu-linking code is somewhere within the page.

You have 2 solutions:

1.   Transfer that menu-linking code under the <body> tag:

menu linking code

2.  If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:

menu linking code within tags

A small drawback of this 2nd solution is that the menu appears only after the entire page is loaded (in case this is not something you like, please use the 1st solution instead if this is possible).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

 

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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #220.

Check out What's New:

- Added a user-friendly WYSIWYG CSS Editor for all CSS-related properties, making the software much easier to use.

jquery tooltips css editor

- Added support for jQuery 1.8 and above.

- The default "Live" value is now false.

- Fixed an issue with in-page tooltips disappearing.

- Fixed the Help link on the "live" question-mark.

- Interface fix: The "OR" became "ALSO" for the "On Page Load" feature. Also updated the Help accordingly.

- Interface fix: Fixed the "Opens When" that appeared darker.

- Fixed various other minor interface issues.

- Fixed an issue with the tooltip arrow in non-IE browsers when the border width was less than the rounded-corners.

- Interface fix: the up/down arrows in all numeric fields now properly update the preview.

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

 

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