Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Jeremy
Initial Email Subject: no menu on site - part 2
Support Case Month: January 2013

Hello I wrote in a short time ago about a menu that is not appearing on the published site.

I have found the problem. The program was writing the source for the menu as the source on the C:// hard drive not to the ./menus1.js on-site source address.

I cannot see how to fix it in the program so I have manually changed the language on each site page. This should work.

Please send me the fix for the AWM program side.

thanks,

Jeremy

Reply From: Likno Customer Support

Dear Jeremy,

Are you referring to the Linking Code in your pages? Do you have the pages locally?

If so, then the problem is most likely that when you moved the files you did not update the Site Root folder in AllWebMenus and it is pointing to a different drive than where the files actually reside.

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NOTE: If you are asked to “fix the links” when you change the site root folder, DO NOT do this. Automatic “fixing” will try to keep all your links pointing to the old location.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Pam
Initial Email Subject: menu update 
Support Case Month: November 2012

My company is bringing website maintenance in house.

The website company that originally did our website used AllWebMenus Pro, which we purchased. We want to add an item to the navigation menu.

I uploaded the .awm files for the index and other pages (there is one for the index page and another for the other pages). I added the menu item to the .awm file for the non-index pages, saved the edit, and uploaded it to our site  through Dreamweaver, but the change did not take effect. I did not compile the menu.

Please advise. Thank you.

Reply From: Likno Customer Support

Hello Pam,

The .awm is not to be uploaded, it is just the source file of the project. You need to compile the projects and then upload the related compiled files online (at their proper location).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Martin
Initial Email Subject:  regenerate menu from  source file 
Support Case Month: April 2012

Hi again,

Question : is there a way to regenerate a menu’s  source file (ie. awm) from a ‘’js’’ file? I have the javascript file but don’t want to re-create the menu manually (all my hard drives were destroyed in the house fire and I’m trying to rebuild my dvlp environment)

Martin

Reply From: Likno Customer Support

Hello again,

I am afraid this cannot be done automatically...

However, there is a partial solution (you regain around 80% of your existing work), read here:

http://www.likno.com/blog/lost-allwebmenus-project/254/

OR

...read the same text here:

If you are one of the unfortunate cases that have lost the source file of your menu (i.e. the .awm file), we now come to the rescue!

Provided that you do have the compiled javascript menu file (menu.js) somewhere online or offline, we offer a "partial reconstruction" service to get the Menu Structure of your project into a new project file (.awm).

This is a manual process and costs $89, provided that the size of the menu is not too large.

Please contact us if you wish to use this service.

Important Note:

This service recreates manually only the Menu Structure (the tree structure of items and groups), NOT the Style Properties. After you receive the reconstructed project from us, you will have to re-specify the style properties yourself to make your menu look as before.

Depending on your menu appearance (if you use customized styles for specific items or just the global Style Editor styles) you will gain about 80% of your time compared to re-designing the entire menu from scratch.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Tabs Builder
Support Case Month: August 2012

I'm testing Tabs Builder to see if to purchase or not.  The one feature I'm interested in which I haven't been able to get to work with other tools doesn't appear to work in Tabs Builder either.

Is there something special I need to do to get the Height of the tabs to work with "auto" selected?  It appears its fixed at about 300 pixels.  I can set to fixed and changed pixels and that works.  Its just Auto that doesn't.

My test consists of copying the sample code as my main page and in the project tabs folder the Body Source is set to "External".  I think enter a html document in the page link.  The page resides in same directory as main page.  The page displays except the height of the tab doesn't expand automatically.

Also to test, I didn't dump files to web site, just compiled all in directory and used a browser to open the main file.  Not sure if this matters or not???

using FF 14.0.1

Reply From: Likno Customer Support

Hello,

When the “source” type is set to “external” then you are actually showing a separate page into an iframe. It is not possible to automatically calculate the size of an external page, hence when you are using “external” and your size is set to “auto”, it is automatically translated to the default size (which is 300px). This is true for all our builders when it comes to “external” content.

If your external page does not contain any code (e.g. if it is plain HMTL and images), then you can try calling it as “Ajax”. This way it is possible to have “auto” size.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Raúl
Initial Email Subject: Problem with AllWebMenus
Support Case Month: October 2012

Hello
I use AllWebMenus 5 (user: {INFO REMOVED}) and I have a menu running ok.
The directory structure is:
c:\RGB\menu.js
c:\RGB\awmdata
C:\RGB\awmdata\menu
The file C:\RGB\index.html use this menu to go to diferent html
C:\RGB\contacto.html
C:\RGB\supplies.html
...
I need also to use this menu from the file C:\RGB\galeria\index.html
I have try to copy menu.js to gmenu.js (to use in this new file) and modify this file but the
menu appear in the web but don't run the link.
I need help
Please, is very important for me.
Thanks in advance.
Raúl


Reply From:
Likno Customer Support

Dear Raul,

You should not copy the menu in multiple places. Instead, you only need to adjust the Linking Code.

In your page you have a Linking Code that looks something like this:

<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu ******** -->

<script type="text/javascript">var MenuLinkedBy="AllWebMenus [4]",awmMenuName="menu",awmBN="GN";awmAltUrl="";</script>

<script charset="UTF-8" src="menu.js" type="text/javascript"></script>

<script type="text/javascript">awmBuildMenu();</script>

<!-- ******** END ALLWEBMENUS CODE FOR menu ******** -->

 

In order to fix the problem, all you need to do is to make sure the “src” path is correct for all pages. For example you could change it to:

 

    src="/RGB/menu.js"

 

This way, it will work regardless of how deep your folders are.

 

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Raúl

Thanks.

In the menu.js I have line like this:

it=s0.addItemWithImages(1,2,2,"Contacto",n,n,"",n,n,n,3,3,3,n,n,n,"contacto.html",n,n,n,"contacto.html",n,142,30,2,0,0,0,n, n,n,0,0,0,0,0,n,n,n,0,0,0,2,n);

where I point to a html file. But when I use the index file more deep this link don't run. I have try to write

it=s0.addItemWithImages(1,2,2,"Contacto",n,n,"",n,n,n,3,3,3,n,n,n,"contacto.html",n,n,n,"../contacto.html",n,142,30,2,0,0,0,n, n,n,0,0,0,0,0,n,n,n,0,0,0,2,n);

but continue with the same problem.

Regards,

Raúl


Reply From:
Likno Customer Support

Dear Raul,

As I suggested with the “src” issue, the same applies to the links. If your links do not work in inner folders, then you need to make them “root relative”.

So you should not change them to “../contacto.html”, but to “/RGB/contacto.html”, or when you move the site online if “contacto” is a page in the root folder “/contacto.html”.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

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