Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: new web site
Support Case Month: July 2012

I started another site.  I added “elmcrestpartners.com to the modal window, but the modal windows do not work?

http://www.elmcrestpartners.com/about-us.aspx  links at the bottom on “father in-law

Bill

Reply From: Likno Customer Support

Dear Bill,

It seems that the online file is compiled for different domains:

modal window compiled for different domains

Please make sure that you selected the correct domain to compile for.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

I had multiple versions and it was seeing the wrong one.  I have corrected but it must be something else as it still does not work. Any other thoughts?

Bill

Reply From: Likno Customer Support

Dear Bill,

Please make sure that you properly uploaded all the compiled files!

It seems that the library file “likno-modal-lib.js” is missing from the online folder (although the compiled file “LMElmModal.js” and “jquery.js” are both there).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Forgot to put it back.  It still does not work?

Bill

Reply From: Likno Customer Support

Dear Bill,

modal window page links settings

You have selected the “page links” option, hence the [target="ModalName"] will not work. You need to use [target="ModalName_single"] instead.

Please try changing your page link to:

<a href="http://www.agosonline.org/InMemoriam/averette-he-2005.asp" target="MWWindow900X800_single">father in-law</a>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Thank you!

Bill

 

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject:  video for modal window
Support Case Month: April 2012

I am trying to embed a video into the page as you describe doing, but I can't get it to work. Instead, I either get google's home page, your video, or the link to open in a new window.

To see my list of files, remove test.html from the url.

Oh and each time I go to make a change, I get to the point where the "add links" files window pops up, then when I click ok, I get run time error 10 message and I have to open the program again and start over.

Related URL: http://www.1littleworld.net/videos/test.html

Reply From: Likno Customer Support

Hello,

First of all, I saw that you have the following page in your link:

http://www.1littleworld.net/videos/A001%20A-team.html

Going to this page, I did not see the video work. There must be something wrong in the video or your code. In any case, if it does not work directly in the page, it will not work within the modal.

Then I see that you have set the link to have “target='Modal_Window_1_single'”. In order for this to work, in the application you must have the “page links” option selected:

modal window page links

Finally, in the “A-team” file, you are not properly closing the </body> and </html> tags:

not proper closing of html tags

This is not causing any problems – it is just bad HTML.

Let me know if you try the above and need more help.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Clas
Initial Email Subject: Problem when linking to pages
Support Case Month: November 2012

Hi, I recently bought a license for AllWebMenus and it really is very nice to work with. I am currently trying to incorporate the menus to a site and do have problems in getting the links to work. It does work fine when I do the preview of page but when running it under Internet Explorer 8 (and Chrome as well) and clicking on the menu, nothing happens. It seems like I do something wrong. I have a "menus" which is to be the base for each page... I have tried several forms of linking but I can not get it to work

Please find enclosed sample.

Thank you in advance for assisting in this matter.

Regards,
Clas 

Reply From: Likno Customer Support

Dear Clas,

I checked your pages and realized that they are going into an endless loop!

Your page, “index.html”, is actually a frameset consisting of “databmenu.html” and “databhome.html”. When you call “downloads-intro.html”, this is loaded into the top frame where “databmenu.html”, but this is also a frameset page so now your page has a top frame which has two inner-frames and a bottom frame. However the top frame is small so you only see the first inner-frame. Then if you click again you end up with three framesets of two frames each etc.

What you need to do:

1) Keep only one frameset page, “index.html”.

2) Set all your links in the menu to target “content” (that is the name you gave to your bottom frame).

3) The link should point directly to “downloads-intro_txt.html” as the “downloads-intro.html” is no longer required.

4) If you need to call “downloads-intro.html”, then make sure you target “_top” so that it loads in the whole page and not only within the frame.

link target frame

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roy
Initial Email Subject: Tool Tip Question
Support Case Month: April 2012

Dear Kostas

How do I make the ToolTip appearing at a fixed place “no matter where” I move on the target.

It seem the ToolTip position is relative to position of the anchor.

Thanks
Roy

Reply From: Likno Customer Support

Dear Roy,

I am a bit confused as to what you want to achieve. Can you please give me a real-life example? Did you want to mouse-over one element and have the tooltip appear over another element? Or do you just want the tooltip to not follow the mouse?

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Roy

Dear Kostas

Please see the attached Pic 1,2 & 3

Currently  Pic 1 & 2 is the effect.

Pic 3 is what I wanted. How to achieve that?

Thanks
Roy

Reply From: Likno Customer Support

Hello Roy,

You need to change your positioning settings with something like that (you have several capabilities for perfect positioning related to the element that triggers the tooltip):

tooltip positioning

Note that ALL your images (that trigger their own tooltip) will show their tooltip at THEIR OWN right side. Which means that the "ECO-ENVIRONMENT" tooltip will also try to appear at the right part of the page. I say "try" because through this option it will never go OUTSIDE the viewable page, so it will be pushed to the left (unless you uncheck the option):

keep the tooltip on screen settings

If this is OK with you, then the above solution is what you need.

There is another idea however, not implemented, where we could have ALL the tooltips appear at the SAME area, regardless of which IMAGE triggers their appearance.

For example, you could have this behavior:

tooltip behavior

I make a DRAFT of how the new feature could be implemented here:

tootip position options

We add a ComboBox there, with the following values:

Target:  [                ]

             the Trigger element
             the Window        (not the Trigger element)
             a page Element  (not the Trigger element)
             an Image            (not the Trigger element)

With all the above options, the user can show the tooltip to other locations apart from "relative to the trigger element", practically anywhere in the page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Diane
Initial Email Subject: Modal Windows
Support Case Month: May 2012

Hi Kostas,
I've created a modal window in which I'm displaying the login portion of another web page. My intent is that the user would login via the modal window and when the Enter (submit) button is clicked, the user should be validated, the modal window closed, and the page that results from the users login should display in the parent window. But, the page that results from the users login is displaying in the modal window. I'm also having trouble getting the modal window to close consistently when the user clicks to close it (or hits ESC).
I've tried using the code both inside and external to the modal project. Right now it is external.
I appreciate whatever direction you can provide.
Best regards,
Diane

Reply From: Likno Customer Support

Dear Diane,

Regarding the form not loading in the main window, all you need to do is to add “target=’_top’” in your form:

<form name="loginform" id="loginform" method="post" target="_top" onsubmit="return submitForm(this.submit1)" action>

You also say that the modal does not close consistently. I assume you refer only to the ESC key, which will indeed not work while the focus is in the form (which is within an iframe). I am afraid that there is not much we can do about this though.

If you see the closing problem anywhere else (or any other issues at all), please let me know.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Diane

Hi Kostas,
Thanks so much for your quick reply. Unfortunately, the form is a core component of the Learning Management System we're logging into, and is an .asp page that I don't have access to. Can you suggest any other way?
My thanks,
Diane

Reply From: Likno Customer Support

Dear Diane,

How about the landing page? Is this also part of the system?

If you can edit the landing page, you can add a JS check that will “break out of frames” and always load in the top window.

If this is also not possible, then you may try loading the form as “Ajax” instead of “External”. This should also work, as long as the login form does not have scripts.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Diane

Thank you, Kostas … you’ve solved my problem!

Best wishes for a wonderful weekend!

My regards,

Diane

 

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