Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Tracy
Initial Email Subject: Unable to install allwebmenus-wordpress-menu-plugin
Support Case Month: April 2013

Hello...love the program, but am having a major issue.  I have attempted to install allwebmenus-wordpress-menu-plugin a couple of dozen times, both through the wp-admin and manually via ftp.  Either way I do it, I get the following ERROR messages:

Warning: chmod() [function.chmod]: Operation not permitted in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php on line 16
Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: Cannot modify header information - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-includes/pluggable.php on line 876

Clearly, I am unable to activate this plugin.  I even reinstalled the latest wordpress--each time, wordpress indicated that the installation was successful.  Also, prior to installing the "allwebmenus" plugin, all my other many plugins installed without an error and functioned flawlessly.  Also, the same problem occurs if I activate a different theme to see if it was a problem with the theme itself.  While I realize that you are not WP support, I was hoping that you might have run across this problem before, or would at least be able to tell from the errors what the snag might be. Needless to say, I want to use AllWebMenus in my wordpress websites.  Thanks for any help you can give me on this....

Tracy

Reply From: Likno Customer Support

Hello,

It seems from the error messages that the plugin does not have enough permissions to work. Specifically in order for the plugin to work, it must be able to edit the “header.php” of your template and add the Linking Code.

You can try manually giving your “header.php” permissions “755” to see if this fixes the problem, or you can try giving all the plugin files (and especially the “include.php” file) full permissions.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
James
Initial Email Subject: Which template group?
Support Case Month: February 2013

Hello,

I am interested in acquiring the "piano keyboard" menu; but I can't find the menu template group which includes this menu.

Could you please tell me which template group to order?

Thank you,
James

Reply From: Likno Customer Support

Dear James,

This is actually a free example and included in the distribution files. You can access it directly from the application:

piano keyboard menu theme

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Tomaz
Initial Email Subject: allwebmenus few answers needed
Support Case Month: February 2013

Hi guys
I would like some issues in allwebmenus optimized. Or appreciate your instructions.
Problem is quite long upload time.
1.- I am using two menus on every page. horizontal and vertical. (check kamenaric.si)
     They are mostly using same gif, and awmlib2.js, but files are saved in different subfolders.
     (awmdata-x +awmdata-y) That doubles download requests and time.
solution needed:
How could AWM be configured so, that identical files from different menus will be called from same URL?
How could I know, if there are other files identical (I know what buttons I use, but what is with awmlib-s?
2.- Could I create compressed .js in AWM? Or does AWM include this option?
3.- Could I move code to the end of <body> to load at the end of html?
4.- Any other method to improve speed of menu loading? Reducing no. of .js files maybe?

Kind Regards,
Tomaz

Reply From: Likno Customer Support

Dear Tomaz,

1) Ideally you should not change the AllWebMenus folder settings. You should only change the compiled menu name (which also automatically changes the image submenu) and leave the folder settings to “default”. This way all the menus will use the same library files and load faster. The “awmlib-x” files are different depending on the viewer browser and only one of them is loaded for each user.

2) I am afraid that this option is not included, but if your browser supports zipped resources then you can do this by manually zipping the compiled files. We do have other users that are doing this successfully, but I am afraid I do not know the details of this implementation.

3) You can do this if you want but you have to make sure that the Linking Code is a direct child of the <body> and not within another page element (e.g. <div>). Alternatively, you can select the following option, which will force the menu to load after the page “onload” event is triggered:

menu linking code within tags

4) The JS files that are loaded are only two, the “menu.js” and the “awmlib-x” that corresponds to the current browser, so this cannot be improved further. One thing that you should also keep in mind is that using heavy images in the menu will slow the loading process. If speed is a crucial factor, it is best to use a text-only theme that uses background colors and borders instead of images.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: double menus for WordPress
Support Case Month: February 2013

Not looking for “drop down” menus.

Looking for a two level menu for WordPress pages as in:

example: http://www.gq-magazine.co.uk/

Got your site reference from:

http://forum.bytesforall.com/showthread.php?t=6732

But I cannot find your “topic-sub-top” “main-menu-bar sub-menu-bar” theme.

Please give me the “product id” or page of your “dual menu bar” product.

Thanks.

Reply From: Likno Customer Support

Hello,

This site has plain page links and not  a real menu component. You can achieve a similar result if you set both your menu and submenu to “horizontal”. The difference is that you will be able to see the submenus simply by moving the mouse over the main menu item, and will not have to click it. Of course if you prefer, you can set it to “click” too…

horizontal menu and submenu type

You can find an example of such a menu here:

http://www.likno.com/examples.html?example=horizontal_submenus

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Chrome not able to handle AWM menus
Support Case Month: February 2013

Having issues with the latest release of chrome.  I have updated my AWM to 5.3 #902 and pushed up the new files but still experiencing the issues.

Reply From: Likno Customer Support

Hello,

I see two possible problems:

1) You have two menus in your page, each compiled with a different version. Please make sure that all your menus are compiled with the same version.

2) The menu Linking Code is not right after the <body> tag as it should be, but instead it is within other tags. Please move the Linking Code directly after the <body> tag.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul

I tried recompiling both menus, and changing the project properties, no change on chrome.  This menu has worked perfectly for all browsers for over 2 years.  Just in the last few weeks did it stop working for Chrome only.

Reply From: Likno Customer Support

Dear Paul,

I did a thorough check of your site and it seems that there is a specific CSS that is causing this.

It seems that this is part of your WordPress theme. Specifically in the following file:

{FILE PATH REMOVED}

Please remove this in order to fix the problem. In the meantime I have forwarded this to our developers to see if they can come up with a permanent fix.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Paul

That did the trick.  The css has been the same for quite some time, but thank you for the fix.  I really appreciate you looking that deep into it. 

 

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