Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Greg
Initial Email Subject:   Demo Mouse Over
Support Case Month: December 2013

Hello;

I have a license for AllWebMenus and am getting the demo message when I mouse over the menu.  Can you help me please?

Thanks

Greg

allwebmenus tooltip

Reply From: Likno Customer Support

Hello Greg,

In order to correct the tooltip that appears, please go to the Main Item (in Menu Structure) and then click on Advanced (in Item Properties), click on Tooltip and delete that text or change it to something else.

tooltip in AllWebMenus

Then, you need to re-compile your menu project and re-upload all the produced files to your server.

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Randy
Initial Email Subject:  Tooltips and prettyPhoto
Support Case Month: September 2013

Hello Tech,

Is it possible to call up prettyPhoto from within a tooltip?

1. Go here {URL REMOVED}

2. Scroll down the window and mouse over the very bottom "Lobby green icon" on the campus map.

3. The tooltip opens OK with a small photo and a "Learn More" text link.

4. Clicking the text link should open prettyPhoto modal window, but instead loads image in a new window.

5. See HTML used for tooltip below.

Please advise.

Thank you.

Reply From: Likno Customer Support

Hello Randy,
It would be possible if:
1) you have a way to call the modal with JS
2) your modal works with elements that added into the page after the page is loaded

Let me know if you need more information.
Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject:  Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013

I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.

My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field.  I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/

The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.

Reply From: Likno Customer Support

Hello Ray,

You need to correct your DOCTYPE declaration to your page.

Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

This should solve your problem.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ray

Thank you Aggelos, that did fix the problem.

Regards,
Ray

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Knowledge Base support case for Likno Web Tooltips Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: Tool-Tips question
Support Case Month: July 2013

Hello,

I haven't been able to find directions for this in the help or manual:
I want to use tool-tips as pop-up definitions for specific words or phrases throughout my HTML pages.
I am able to design and compile, but don't know what to do after that.

I am using Coffee Cup Visual Site Designer and set up the paragraphs with the words I need defined in the "insert HTML" dialogue box. So, I have access to the code (very basic HTML) I use for the paragraph as "Body HTML". This is to say, I am not entering the text through their WYSIWYG interface when it comes to the paragraphs containing the words that need the tool-tips.
I can enter code into a general "Header HTML" if need be.
How can I accomplish this? Any guidance will be greatly appreciated.

Thanks in advance,
Robert

Reply From: Likno Customer Support

Hello Robert,

The general process for creating and publishing a tooltip in your page is:

1. Create your Tooltip Project.

2. Compile your project.

3. Link it to your page.

4. Have the code that triggers the tooltip in your page.

In your case, you said you have compiled the project. Then you need to link it to your page.

Press "Link"

link jQuery Tooltip to a page

This message will appear (it asks you if this is the correct compiled project that you want to link)

link compiled tooltip project

Then, choose the html page you would like to link your tooltips and click on right arrows and finally the link button. This will link your tooltips to your page.

choose HTML page to link Tooltip

Then, you should add to your page the code that triggers the tooltip. Check these options and click on "?" to see more help and examples.

add code that triggers the tooltip

For example:

<p ID="Tooltip_1">Test Word</p>

The above will trigger the tooltip when someone mouse over the Test Word.

Let me know if you need any more clarification.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Robert

Thank you, Aggelos. I inserted that into the editor and it works! If I have trouble on the web, I'll get in touch.
Can't thank you enough.
All the best,
Robert

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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #228.

Check out What's New:

- Added full support for the new Internet Explorer 11.

- Fixed an issue with jQuery in latest Chrome and Firefox.

- Updated the Youtube video embed code in the examples that contain Youtube videos.

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

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