Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Aiad
Initial Email Subject:  Native Apps
Support Case Month: August 2013

Hi, I want to use your products for my project building mobile apps with jQuery mobile and Phonegap, it looks like your products are compatible with that as it is based on JavaScript, so I do not know if somebody has test that?

Thanks

Regards,
Aiad

Reply From: Likno Customer Support

Hello Aiad,

Well, yes our products are based on JavaScript (jQuery). I can't recall any customer using specifically phonegap. But, as phonegap is based on HTML/CSS/jQuery I don't think you will have any problem.

I would recommend you to download the products you are interested in and test them before purchasing.

You can download all the builders here: http://www.likno.com/jquery-builders/download.php

Let me know if you need more information.

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ray
Initial Email Subject:  Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013

I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.

My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field.  I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/

The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.

Reply From: Likno Customer Support

Hello Ray,

You need to correct your DOCTYPE declaration to your page.

Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

This should solve your problem.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ray

Thank you Aggelos, that did fix the problem.

Regards,
Ray

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Accordion Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Ken
Initial Email Subject: Pre-sales support question
Support Case Month: August 2013

Please advise if your products work with NetObjects Fusion version 13.

Thank you.

Ken

Reply From: Likno Customer Support

Hello Ken,

Sure, our likno products do work with the latest versions of NOF without problems. Please let us know if you have any problems, thank you.

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Can your web scroller have an image whose link when clicked opens modal window?
Support Case Month: August 2013

Considering purchase of your web scroller, client would like to have a modal window open when an image in the scroller is clicked and text in a tooltip (or equivalent text box) open on mouse over.  Using the Likno modal windows software so wondered if this behavior was possible with the scroller software from Likno?

Reply From: Likno Customer Support

Hello,

First, thank you for your interest in our products.

Yes, you can have a modal window to open when you click on an image of the scroller. You can also have a tooltip appear when you mouse over the image.

Please, download Likno Web Scroller Builder http://www.likno.com/jquery-scroller/download.php and try it so you can see live what you ask for before purchasing.

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus, Likno Web Scroller Builder, Likno Web Modal Windows Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder,Likno Web Accordion Builder, Likno Drop Down Menu Trees, Likno Web Button Maker ,  abstracted and stripped of all user’s private info.


Initial Email From:
Barry
Initial Email Subject: Accordion builder
Support Case Month: November 2013

Don't know if it is AllWebsMenu specific or a windows issue (I'm using windows 8.1) but I don't seem to be able to copy/cut and paste anything. The clipboard does have the item copied but it wont paste.

No problems on other programs.

copy in AllWebMenus

paste in AllWebMenus

Reply From: Barry

Found the problem, it wasn't your software.

I have Webroot Secure Anywhere running (launches with windows) and this was preventing pasting.

Below is the solution I found - should you encounter similar issues from someone else.

Thanks for all your help

Barry

The symptoms you are experiencing are related to the Identity Shield functionality, which is explicitly made to block access to certain functionality such as the screen contents and clipboard in some cases.  There are a few possibilities on what is occurring in this specific one. I make the assumption, though possibly inaccurately, that a browser is running while this symptom occurs. If no browser is running at all and this continues to happen, contact support immediately for diagnostics gathering and escalation.

Go to the Identity & Privacy tab and click "View/Edit Protected Applications"

- Is the DB program or any part of it listed under "Deny"?  If so, change it to "Allow".

- Review the "Deny" list.  Any program that you explicitly trust that is set to "Deny" may be changed to "Allow" safely.

Reply From: Likno Customer Support

Hello Barry,

Glad to see you found the problem and letting us know.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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