Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.
Initial Email From: John
Initial Email Subject: Accordion Builder
Support Case Month: June 2012
Likno:
I experienced an odd behavior with Accordion Builder. If you do the following:
- Go to URL: http://www.kavon.com/KAVONLearningCenter/Training/TrainingDescription-Accordion.php?CourseNum=GBC-001
- Leave the "Course Description" open.
- Scroll down to the "Course Syllabus" tab and open it.
- The position of the page is way past the end. It seems to me that a better behavior would be to move to the bottom of the readjusted page or to the top of the page.
Thanks,
John
Reply From: Likno Customer Support
Dear John,
The accordion you are closing is much larger than the accordion you are opening. The result is that the while page shrinks.
However the floating menu you have on the right side keeps the page long and shrinks it slowly as the menu moves up, causing the effect you see.
I guess we could add some code so that the header of the currently open accordion is always visible after opening it. Would this do the trick?
Regarding the resizing issue, this has not been resolved yet. We are still looking into this, but it was moved down the priority line.
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John
Dear Likno:
Your suggestion may very well work. I'm not sure exactly what you mean.
About the resizing issue I raised before, is this only a problem with IE9? When using Firefox, it seems to work properly (the first issue not the second). If this is the case is there a workaround? I am not able to dictate which browser a person would use when visiting my site.
Thanks,
John
Reply From: Likno Customer Support
Dear John,
We just uploaded a new build for Accordion which has true automatic width, and hence resolves the problem you had.
It also allows user-resizable accordions (this is a new feature). Please download it, test it and let me know.
This would be a great time to do so if you want something to be changed or improved.
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John
Dear Likno:
It appears that the new version doesn't work at all. See:
http://kavon.com/KAVONLearningCenter/Training/TrainingDescription-Accordion.php?CourseNum=GBC-001
When I include the option for user resizable, I can resize it but it does not open the initial window specified.
John
Reply From: Likno Customer Support
Dear John,
I noticed that you have set the accordions in your project to all have the same height (that of the largest accordion).
This is what is actually causing the problem, and even when fixed it looks bad to have a huge and almost empty accordion pane.
Please set the height to be different for each pane to fix the problem:
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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