Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: updating menu to Windows 7
Support Case Month: April 2013

I have a new computer using Windows 7 (64-bit) and have discovered that the menus I have designed using AllWebMenus PRO v. 3.1 are not functioning any more.I am not an experienced webmaster at all and would like to "reactivate" my menus in the simplest possible way so that they can work properly on the latest Windows versions.I am willing to upgrade my AllWebMenus PRO version but the key issue for me is the simplicity in getting the menus recompiled so they can work with new Windows.
Thanks and best regards

Reply From: Likno Customer Support

Hello,

If you have the old menu projects, it should be a fairly easy procedure.

You need to login to your Likno User Area account, upgrade to the latest AllWebMenus version, compile your menus with this and upload the new files.

Please let me know if you find any difficulties.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Frans
Initial Email Subject: EZGenerator
Support Case Month: March 2013

Hi Likno,
What about support for "EZGenerator"  webbuilder program, authoring tools ?
Thanks,
Frans

Reply From: Likno Customer Support

Dear Frans,

I am afraid that we do not have a plugin specifically for EZGenerator.

Nonetheless, AllWebMenus is very flexible and supports 99% of the builders out there (even if we do not know about them).

The minimum requirements are:

1) You must be able to add custom HTML code into your page (copy-paste from AllWebMenus)

2) You must be able to upload into your site the compiled files (JS & image) generated by AllWebMenus

For a full list of supported tools, please have a look here:

http://www.likno.com/web_authoring_tools.html

and for the generic instructions that will most likely cover EZGenerator, have a look here:

http://www.likno.com/wat_generic.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Kim
Initial Email Subject: menu not displaying
Support Case Month: March 2013

The menu is not displayed in Internet Explorer.

Thanks,
Kim

Reply From: Likno Customer Support

Hello Kim,

The problem is that although you compiled your menu with a pretty recent version, the online library files (“awmdata” folder) are still from very old version (Jan ’10):

Please make sure that you also upload the “awmdata” folder when you compiled your menu in order to resolve the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Kim

You are a genius!  Thank you so much.

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
al Email Subject: Menu will not work in IE10
Support Case Month: March 2013

I built the menu for our website {URL REMOVED} about two years ago and have made several updates.  Yesterday, I installed Internet Explorer 10 on my PC and now the menu will not work.Do I need a different type of menu?

Reply From: Likno Customer Support

Hello,

It seems that although you are compiling your menu with the latest version each time, you neglected to upload the “awmdata” folder which contains the library files.

This means that your online library files are from a very old version(mid-2010) which does not support IE10.

Please remember to upload the “awmdata” folder each time you compile with a newer version to avoid similar issues.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Ron
Initial Email Subject: Image issue
Support Case Month: February 2013

I am building a new site for the local Petroleum Museum using AllWeb Menus Pro 5.3.

Home page is : http://www.crspromotest.com/PetMuseumNew/index.html  (no links to other pages yet).

Menus look fine in Dreamweaver, but when I load them up to the test site (above), the images I have assigned to the menu items do not show up, though they are in the images file on the site.  (2 of the items don’t have images yet…”Museum”, and “Home”).  Somehow I don’t seem to have the images linked properly to the menu when on the site.  They are a .png file…does that make a difference??

Any ideas??  Sure would appreciate your help.

Thanks,
Ron

Reply From: Likno Customer Support

Dear Ron,

Where did you upload the images?

I checked online but I did not find them where they should be. For example:

http://www.crspromotest.com/PetMuseumNew/awmdata/menutop/donate.png

or for the other menu:

http://www.crspromotest.com/PetMuseumNew/awmdata/menu/contact.png

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Ron

Kostas…

Thanks.  I forgot they had to go there besides in the image folder.  Works fine now.

I appreciate your help.
Ron