Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Steven
Initial Email Subject: Problem with accordion
Support Case Month: May 2012

Here’s the link.  Open the page in Internet Explorer.  Click on “Show All/Hide All,” and when the panes open up, try to click on the links.  The Yahoo Web Player won’t open and play the clip.  If you close all the panes and then open the panes individually, the audio clips will play.

http://www.themorningskoop.com/radiotest.htm

Steven

Reply From: Likno Customer Support

Dear Steven,

After a long investigation of your site and the problem, I am afraid that I do not know what the problem is.

It seems however that the bug is within the Yahoo webplayer code. We do not have anything in our code that cause this, and we do not have any different code for IE (the exact same code runs for all browsers). I am guessing that Yahoo webplayer does use different code for IE and different for other browsers, and it seems that the IE code has the problem.

Did you try to contact them or ask in one of their forums?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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