Knowledge Base support case for AllWebMenus, Likno Drop-Down Menu Trees, Likno Web Accordion Builder, Likno Web Modal Windows Builder, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: This web page has been blocked by BitDefender Antivirus
Support Case Month: October 2012

Hi, I have been a user for many years (and have also had Bit Defender for many years) and have never run into this issue when trying to download the latest version.

Is there a virus issue with the latest version? If you are sure there is not how can I download it?

BitDefender 2011

This web page has been blocked by BitDefender Antivirus Real-time Protection!

The web page blocked by BitDefender included objects that were either infected or likely to be infected with a virus. Your system has NOT been infected.

Reply From: Likno Customer Support

Hello,

This is definitely a false-positive as we always double-check our products with multiple antivirus products and we also submit them online to some of the most known companies (such as Symantec), so I can assure you that our files are clean. It has happened in the past however (although rarely) that an antivirus (especially free ones) has produced an alert on their heuristics scan. Note that this is not when the antivirus claims it found a virus, but when it claims that the file is “suspicious” and *may* have a virus. This is usually due to the anti-crack software we use to stop software piracy, as it is sometimes hard even for the antivirus to scan through our code.

In any case, I again assure you that our files are 100% safe. You can also check the latest online scan in virus total here:

https://www.virustotal.com/file
/e51f833947ca6106b30466feb78f1b09eee28c81ed2abd50de72f01e1d0d3650/analysis/1349250522/

The solution in this case is to either add the installer into your antivirus “white-list”, or to temporarily disable your antivirus during the AllWebMenus installation.

Let me know if you run into any more problems.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear Brian,

I just downloaded BitDefender 2013 in order to test it and see what the problem is. I found that only when clicking on the first mirror download I get this message (everything else works fine):

Bitdifender error

If this is also what you get, then you can simply go around it by selecting the “take me there anyway” link. You can also click on the “+” button (top-left) in order to do a detailed search which shows that the page is indeed trusted!  (I really do not understand why they block our page then…)

Anyway, this is mostly to let you know that we are looking into this issue with more detail and are still trying to contact BitDefender (but they do not respond) regarding their bug.

We will let you know as soon as we have a definite answer from them.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Brian

Thank you for following up on this.
I was able to download through the bottom mirror site.
Keep up the great work and support!
Brian

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: change text colors and  background color tooltip

Initial Email From: Buddy

Hi, I bought the tooltips and have a rush job I am working on, how do I change the text color and background color of a tooltip, I can't find the css file?

I have a page with 38 names and when you mouseover the name I want to show their credentials.

Thanks for all your help.

Buddy

Reply From: Likno Customer Support

Dear Buddy,

Everything is under the Style Editor in the Tooltip CSS field:

clip_image001

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

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The AllWebMenus Web Tooltips Addin allows you to use stylish, feature-rich html tooltips (created with our jQuery-based Likno Web Tooltips Builder) on your javascript menus.

You can add these tooltips to menu items of your choice and replace the standard browser's tooltip on them:

Balloon tooltip

Through the rich interface of "Likno Web Tooltips Builder" you can:

  • Create cross-browser jQuery tooltips to display micro-information when visitors mouse over on page elements of your choice (menu items for example) or even on page load!
  • Use simple text, HTML code, images, videos or whole pages as the content of your tooltips, in static or dynamic form ("ajax tooltips").
  • Create any type of jQuery tooltip, such as: html tooltip, ajax tooltip, balloon tooltip, javascript tooltip, css tooltip, dhtml tooltip, bubble tooltip, html image tooltip, etc.
  • ...and more! View all features of Likno Web Tooltips Builder.

The AllWebMenus Add-in offers an easy integration between your menu and tooltips produced with that software, by enabling the <Tooltip Style> property on Items.

dhtml tooltip style property javascript tooltip style property

Provided that you compiled, uploaded and linked your tooltip project to your web page, you just need to edit the AllWebMenus <Tooltip Style> property with the name specified in Likno Web Tooltips Builder for your project:

(in Likno Web Tooltips Builder)

html tooltip name

 

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Hey everybody!

We wanted to inform you of the release of our newest application, Likno Web Tooltips Builder!

Likno Web Tooltips Builder is a user-friendly interface (GUI) to the popular jQuery open source library, that allows you to create stylish, feature-rich html tooltips for your web pages, with minimal effort and coding.

Check out some examples:

Major Features
  • Rich and powerful interface!
  • Create cross-browser jQuery tooltips to display micro-information when visitors mouse over (or click) on page elements of your choice (or even on page load!).
  • Use simple text, HTML code, images, videos or whole pages as the content of your tooltips.
  • Create projects fast by using ready-made examples already installed in the application.
  • Create any type of jQuery tooltip, such as: html tooltip, ajax tooltip, balloon tooltip, javascript tooltip, css tooltip, dhtml tooltip, bubble tooltip, html image tooltip, etc.
  • Customize the style of your tooltips through CSS ("css tooltips").
  • Replace the browser's default tooltip on all TITLE/ALT tags automatically to show your preferred tooltip designs instead.
  • Apply images creatively to create interesting tooltips like: balloon tooltips, bubble tooltips, html image tooltips, etc.
  • Use multiple tooltips on the same page (with the same or different styling).
  • Position your tooltips to any corner, side or distance you like relative to their page elements (122 combinations can be used!).
  • Make use of the "tip" feature for extra styling options.
  • Add dynamic content (database-driven or programmable) to your tooltips through AJAX techniques ("ajax tooltips").
  • Use any attribute you like as the content source of your tooltips easily, from within the page.
  • Open and close your tooltips using a variety of opening/closing effects.
  • Open tooltips through a variety of triggering options: ID, CLASS, NAME, TAG NAME, through AllWebMenus.
  • Set a tooltip to open automatically on page load, instead of hovering or clicking on a page element.
  • Choose if you want the tooltip to remain within the browser window: when the page is scrolled, when the window is resized or always.
  • Apply your preferred tooltips on your website menus (i.e. dhtml menu/javascript menu implementations), replacing the browser's default tooltip (through the "AllWebMenus Web Tooltips Add-in").
  • Use complete help for all properties and procedures. Press F1 while you are on a property to immediately receive Help for that property.
  • Live Examples available online.
  • Powered by the popular jQuery open source library.

The produced jQuery tooltips are fully cross-browser, i.e. they work alike in all browsers supporting DHTML and Javascript (like Firefox, Internet Explorer, Google Chrome, Opera, Mozilla, Konqueror, Safari and more).

Check out our new product at:

http://www.likno.com/jquery-tooltips/index.php

Download and test Likno Web Tooltips Builder:

http://www.likno.com/jquery-tooltips/download.php

 

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