Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject:  menu not appearing in web  
Support Case Month: October 2013

Thanks for your help.  I purchased the new software and it seemed to solve the problem.  The menu now appears in my website. 
However, there is a problem that I have been unable to solve.  I can navigate through all the pages except when I return to the home page.  When I do that, it can't find the home page.   I have recompiled and I have insured that the shared bottom border is selected for all pages in Frontpage 2000.

Can you offer any help?

Reply From: Likno Customer Support

Hello Bob,

First, thank you for updating your software's license.

The problem happens because you have a wrong link in your "Home" menu item.

In order to correct that you need to go to your menu project, select the "Home" menu item and go to Link property. There you need to have the correct link.

After you have done the change, you need to re-compile your menu project and re-upload all the produced files.
menu link value

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Peter
Initial Email Subject: Dreamweaver templates
Support Case Month: July 2013

Hi everybody

My name is Peter, also known as Dr. Z. I'm in the process of updating the visual appearance of our website.

A website was developed in Dreamweaver with Firefox in 1998 through 2000.
I've not been able to use the AllWebMenus with the Dreamweaver templates which our website is based on.
As you can see, currently I'm positioning the menu below the main image on the page.

That works quite nicely as you can see here on the test server {URL REMOVED}
the currently functioning website is {URL REMOVED}

The only problem is: different folders have different main images with different image names.

Is there a solution to this?
In other words can I position the menu on different pages relative to different images?

If the answer is yes, please tell me how to do this.
I've tried to position the menu relative to a page element in the Dreamweaver template.

Every time I do that, most of the template somehow disappears.

This may have to do with the fact that there  are no body tags  in the template.
Please respond to me soon... I hope this is solvable.

Reply From: Likno Customer Support

Hello Peter,

As I see in your new page the whole page is based in this table:

<table width="800" cellspacing="0" cellpadding="0" bordercolor="#000000" 
border="0" bgcolor="#FFFFFF" align="center">

My recommendation would be to position your menu based to this, which I guess is the same in all of your pages. Give this table an ID and set the proper menu positioning in AllWebMenus.

For example:  In menu positioning select the default ID and then set the offsets of your desire to fit your design and then your code should have this ID

<table id="awmAnchor-menu" width="800" cellspacing="0" cellpadding="0" 
bordercolor="#000000" border="0" bgcolor="#FFFFFF"  align="center">

menu positioning

Or you could do that with another element that will be in all of your pages.

Let me know if you need more information.

Thank you!

Kind Regards, 
Aris
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Peter

Hi Aggelos,

Thanks for your help.

So basically I followed your advice and inserted a table with the menu ID in the Dreamweaver template.
It works well.

Thanks very much.

My best,
Peter

 

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Knowledge Base support case for Likno Web Scroller Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Scroller for ipad
Support Case Month: May 2013

I like your scroller program and have a use for it.  Is there the ability to swipe with your finger on the scroller to move it along or do you have to tap on the arrows?

Thanks,
John

Reply From: Likno Customer Support

Hello,

The feature you asked for has been developed and will be included in the next official release of Likno Scroller (we expect this sometime in next week).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: John

Thanks – I’ll talk to my customer.  We’re trying to deal with the responsive website thing…

John

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Linda
Initial Email Subject: Background colour
Support Case Month: March 2013

I have tried numerous ways to get the pale blue of the menu to display as white.  It is white in the preview pane in the software.
The blue though similar to the background is not the same hex code.  I would appreciate a quick response as I have wasted 2 hours on this and must show it to someone in a few hours.
Thanks,
Linda

Reply From: Likno Customer Support

Dear Linda,

This is caused by the following code in your page, which forces all <td> elements (including those of the menu) to have this background color:

background color CSS property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Mary
Initial Email Subject: New computer, cannot access menu build from previous computer
Support Case Month: March 2013

Hello,

I am using AllWebMenus on a website. I just started using a new computer, have downloaded the newest buld for AllWebMenus on this computer.. i copied all the website files for the website onto the  new computer.. I am unable to access the AllWebMenus menu currently used on the page.. I have tried ftp'ing the menu from the online site to my local drive to no avail... what am i missing? 

Thanks for your continued support.. you guys are great! 

Mary

Reply From: Likno Customer Support

You do not need to download the compiled files from online, you actually need to find the .awm project that is on your PC and open the menu in AllWebMenus, then re-compile the menu for the new website.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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