Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Clive
Initial Email Subject: WordPress
Support Case Month: March 2012

Hi, I've just installed your software and am having trouble getting it to work with WordPress.  I'm using the standard twentyelen theme and trying to place the menu (one of your examples, and imported the menu from wordpress) on the left hand sidebar in a widget.  I've followed the instructions (I think) but the menu does not appear.  Are there any simple guides or common mistakes that I could be making?  Any videos?

Thanks,

Clive

Reply From: Likno Customer Support

Dear Clive,

I am afraid that we do not have a video specific to the WordPress integration.

The main things to check are:

1) That you activated all the plugins/components that you uploaded (a menu could have both a plugin and component if it is positioned “relative to element”)

2) That your positioning is correctly set and that you have the positioning anchor in the page (if you used “relative to element”).

If you cannot find the problem, please send me the URL so that I can check what you have done.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Clive

Hi Kostas,

Thanks for the reply.  I've managed to get it working but am still a little confused.

I am trying to use the widget area for the menu.  In your software I've set the menu to be relative to element, as per the directions on the site.  Plugins are activate as required. 

My confusion is over the names of the various files and menus.  When I compile the menu it gives  the zip file the name awmmenu.zip.   When I try to import from your wordpress plugin, it says that the name is incorrect and should be awmmenu1.zip.  Changing the name to this does allow an import but it does not work. 

The way that I've managed to get it to work is to manually unzip the files and place the in the directory and call the folder "menu".  In the wordpress plug-in, I've called the menu "menu" and themenu from the site is called "newmenu"

Sorry, sounds confusing, but really all I'm asking is what is the relationship between:

- the name of the original wordpress menu

- The name given to the plug-in menu

- The name of the exported zip file.

ie which of these needs to be the same, and am I missing something?  Do I have to give the original menu in Allwebmenus the same or different name.

Best regards,

Clive

Reply From: Likno Customer Support

Dear Clive,

The thing you need to make sure is that the name in the WordPress admin matches the “Compiled menu name” in the AllWebMenus Project Properties:

wordpress menu

settings for wordpress menu

You can change either one to match the other. If these two are set correct, then the generated zip files and everything else will also be correct.

This is also described in the WordPress admin, but it is not that hard to miss it…

show my menu in blog

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter