Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: WordPress

Initial Email From: Clive

Hi, I've just installed your software and am having trouble getting it to work with WordPress.  I'm using the standard twentyelen theme and trying to place the menu (one of your examples, and imported the menu from wordpress) on the left hand sidebar in a widget.  I've followed the instructions (I think) but the menu does not appear.  Are there any simple guides or common mistakes that I could be making?  Any videos?

Thanks,

Clive

Reply From: Likno Customer Support

Dear Clive,

I am afraid that we do not have a video specific to the WordPress integration.

The main things to check are:

1) That you activated all the plugins/components that you uploaded (a menu could have both a plugin and component if it is positioned “relative to element”)

2) That your positioning is correctly set and that you have the positioning anchor in the page (if you used “relative to element”).

If you cannot find the problem, please send me the URL so that I can check what you have done.

Regards,
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!