Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Carmen
Initial Email Subject: 2 modal windows in same project 
Support Case Month: April 2014

Hi guys,

Love your software, awesome!

I have the most strange thing happen to me with 2 modal windows in the same project.

When I simply want to change the width or the height of one of the modal windows, IT CHANGES THE WIDTH AND THE HEIGHT ON THE OTHER ONE! For the life of me I cannot understand why it does this! Please help, images attached.

Many thanks,
Carmen.

Reply From: Likno Customer Support

Hello Carmen,

Thank you for your kind words.

I believe that you have set the width/height to one modal window thus the other modal window gets the same values.

You need to go to Style Editor -> select Edit style of specific window -> select the modal window that you want to have different width/height values and make the changes you need.

modal window styling settings

Do not forget to re-compile and re-upload the produced files to your server.

If the above is not your case, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export modal window project

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Spacing between horizontal menu items
Support Case Month: February 2014

Hey guys:

I'm working in a simple horizontal menu that will have the following five menu items with no submenus

They are:

Home  About Us  Products  Liquor  Contact Us

I would like them to be all spaced the same distance, meaning I would like the About Us item to appear 10 pixels after the 'e' in Home, and the Products item to appear 10 pixels after the 's' in About Us ... &c

However when I set it up, it looks like this:

     Home     About Us  Products     Liquor   Contact Us    (Note the spacing)

It seems the size of each item is being driven by the largest text as apposed to each individual text.

How do I get the menu to have each item only as wide as the text in it plus a set spacing?

Thanks

Mike

Reply From: Likno Customer Support

Hello Mike,

Please, click on Menu Type and uncheck the "Uniform Items" property. This is what makes the menu all the items to have the largest item width.

uniform menu items

Then, you need to re-compile your project and re-upload the produced files to your server.

If the above is not your case, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project

Thank you.

Kind Regards

Aggelos Tsakonas 
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Mike

God you guys are good!

Thanks,
Mike

 

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Knowledge Base support case for Likno Web Modal Windows, abstracted and stripped of all user’s private info.


Initial Email From:
Beverly 
Initial Email Subject: Help with scroller software using likno modal windows settings - project files
Support Case Month: September 2013

Any ideas on getting the ESC key and overlay click to close the modal window when opened with a scroller? I didn't find any of the examples to had a modal window attached to them to test on the likno website or in the examples included with the scroller software.
Modal window opens fine, is customized just as expected from modal windows project, and will close using the Close X icon/text in the upper right hand corner, just can't close the modal window via clicking on the overlay or the esc button.

Reply From: Likno Customer Support

Hello Beverly,

The modal window closes when i click ESC, when I click on overlay area and also when I click the close button. Tested in all browsers. I guess you get confused on overlay as your modal window is big enough and the overlay is just a small, so you might have confused it with the space right after the form, but this is part of your modal content, not the overlay area, that's why clicking there do nothing. (see the attached screenshot to see the overlay area according to your modal window).

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Beverly

Got it & it makes sense - is there any way to decrease the overlay colored area inside the content window that doesn't close with click/esc &/or increase the modal overlay colored area that does close with click/overlay? I think if I was confused other users might be too. Still not sure why esc quits working to close window after clicking in the modal colored area inside the content window, seems like esc should always work.

Reply From: Likno Customer Support

Hello Beverly,

I would recommend you to use width/height values that fit your design (maybe something around 350px width).

You have set specific values for each of your modal windows and you have set the width/height to 100%, so it tries to fit in the whole window.
In order to correct that, go to each modal window and set those values to specific pixels. (see the attached screenshot).

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Beverly

This makes perfect sense, thanks again for all your great technical support (it is one reason I purchase your software, unlike other companies, you actually respond).

 

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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Joe 
Initial Email Subject:   Border width
Support Case Month: November 2013

Hi,

In Web Tooltips Builder, is there a way I can decrease the border width below 5 pixels on example 01? I used that example to build my tooltips.

Thanks!

Reply From: Likno Customer Support

Hello,

You can decrease the width of the tooltip's border by clicking on Style Editor Tab > Tooltip CSS > Border and decrease the border size to what is best for your design.

jquery tooltip border width

Then, you need to re-compile your tooltip project and re-upload the produced files to your server.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Joe

Thanks so much for your help.
Joe

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject:  Buttons with same (i.e. equal) width
Support Case Month: July 2013

Greetings. 
How am I capable of making all of the buttons in my menu to be the same, equal width?  I cannot seem to find a way to do this.

Thanks!
Todd

Reply From: Likno Customer Support

Hello Todd,

The property for what you want to achieve is Uniform Items.

Click on Menu Type and then check Uniform Items.

Then all the items will have the same width according the biggest width item in your menu.

uniform menu items

Let me know if you need more information.

Thank you!

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Todd

Superb!  Thank you so much!  Smile

 

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