Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Tracy
Initial Email Subject: Unable to install allwebmenus-wordpress-menu-plugin
Support Case Month: April 2013

Hello...love the program, but am having a major issue.  I have attempted to install allwebmenus-wordpress-menu-plugin a couple of dozen times, both through the wp-admin and manually via ftp.  Either way I do it, I get the following ERROR messages:

Warning: chmod() [function.chmod]: Operation not permitted in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php on line 16
Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/allwebmenus-wordpress-menu.php on line 128
Warning: Cannot modify header information - headers already sent by (output started at public_html/wp-content/plugins/allwebmenus-wordpress-menu-plugin/include.php:16) in public_html/wp-includes/pluggable.php on line 876

Clearly, I am unable to activate this plugin.  I even reinstalled the latest wordpress--each time, wordpress indicated that the installation was successful.  Also, prior to installing the "allwebmenus" plugin, all my other many plugins installed without an error and functioned flawlessly.  Also, the same problem occurs if I activate a different theme to see if it was a problem with the theme itself.  While I realize that you are not WP support, I was hoping that you might have run across this problem before, or would at least be able to tell from the errors what the snag might be. Needless to say, I want to use AllWebMenus in my wordpress websites.  Thanks for any help you can give me on this....

Tracy

Reply From: Likno Customer Support

Hello,

It seems from the error messages that the plugin does not have enough permissions to work. Specifically in order for the plugin to work, it must be able to edit the “header.php” of your template and add the Linking Code.

You can try manually giving your “header.php” permissions “755” to see if this fixes the problem, or you can try giving all the plugin files (and especially the “include.php” file) full permissions.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Accordion Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
Sandy
Initial Email Subject: WordPress Plug-in
Support Case Month: January 2013

Hi,

I have several of your products and have used them for years.   I had a very nice Web  Accordion installed on the front page of a customer’s site for the past 6 months.  Towards the end of December, his entire WordPress site suddenly failed.  I was able to recover it only be deleting the WordPress Plugin for the Web Accordion.  I just now, went back through the process of re-installing the WordPress plugin so I could attempt to set up the accordion again, but as soon as I installed it, WordPress crashed again.

Warning: Missing argument 2 for wpdb::prepare(), called in /home/mslater/public_html/wp-content/plugins/webaccordionbuilder-wordpress-plugin/webaccordionbuilder-wordpress.php on line 64 and defined in /home/mslater/public_html/wp-includes/wp-db.php on line 990
Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/mslater/public_html/wp-includes/wp-db.php:990) in /home/mslater/public_html/wp-content/plugins/webaccordionbuilder-wordpress-plugin/webaccordionbuilder-wordpress.php on line 95

We are using current version WordPress 3.5

Please advise.

Thanks,

Sandy

Reply From: Likno Customer Support

Dear Sandy,

Thank you for letting us know about this! It seems that WordPress has changed some rules in v3.5 and this caused our plugin to stop working.

We have now uploaded a new version that should be fully compatible with WordPress 3.5. Please try this and let us know:

http://www.likno.com/jquery-accordion/wordpress-accordion.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Sandy

THANK YOU for providing a fix...and so quickly!!!   The new plug-in is installed and everything is working.

I appreciate your quick response, and all your wonderful programs.

Thank you,
Sandy

 

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: wordpress plugin corrupted wordpress
Support Case Month: January 2013

installed the plugin now cannot access wordpress I get an error

Warning: Missing argument 2 for wpdb::prepare(), called in C:\\Inetpub\\vhosts\\newburyportwhalewatch.com\\httpdocs\\content\\wp-content\\plugins\\allwebmenus-wordpress-menu-plugin\\include.php on line 232 and defined in C:\\Inetpub\\vhosts\\newburyportwhalewatch.com\\httpdocs\\content\\wp-includes\\wp-db.php on line 990
Warning: Cannot modify header information - headers already sent by (output started at C:\\Inetpub\\vhosts\\newburyportwhalewatch.com\\httpdocs\\content\\wp-includes\\wp-db.php:990) in C:\\Inetpub\\vhosts\\newburyportwhalewatch.com\\httpdocs\\content\\wp-includes\\pluggable.php on line 876

Please help

Thank you, Bill

Reply From: Likno Customer Support

Dear Bill,

Which version of the plugin did you install? This error occurred with older plugin versions when you updated to WP 3.5.

However we have already fixed this issue in the latest plugin version (1.1.17). Can you please try downloading the latest plugin and see if this resolves the problem?

http://www.likno.com/addins/wordpress-menu.html

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Frank
Initial Email Subject: AWM with WordPress
Support Case Month: December 2012

Making good progress. Have two issues remaining:

1) The existing wordpress menu appears behind my AWM as a white box. Is there a way to remove the white box or WordPress menu (and keep the links to AWM)?  The white menu is not AWM, but WordPress. I've tried setting the menu background (in WordPress) to a transparent image, but that seems to be ignored and/or it doesn't expect transparency. At worst I can remake every AWM image to be larger so it covers the white background, but this is a minor pain. I had hoped AWM would "replace" the existing menu.

2) When you select a page, the old WordPress menu changed the color of the menu item to indicate you were in that page. For example, when at the Home page, the "Home" text was in a different color. With AWM there is no indication of what page you are in. Is there an option to handle this without having to add tags to every page in the site?

Reply From: Likno Customer Support

Hello,

1) You just have to disable the WordPress menu from WordPress. The AllWebMenus-WordPress plugin will take the menu structure directly from the database, regardless of the visibility status of the specific WordPress menu.

2) You can achieve this using the “Automatic Highlight” option:

automatic highlight menu option

Let me know if you need anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Frank

Hi,

I couldn’t find any way to disable the menu in WordPress (only delete). If deleted, only the AWM menu edges appear, but there are no AWM items to select. (I upload the AWM zip after each test, since it goes away when the menu is changed).

wordpress menu is not appeared properly

I partly solved it by using a transparent background on the theme’s menu and modifying the theme templete’s CSS (yes a bad way to do it, but I have no intention of loading any theme updates).  Image above has the transparency trick applied to get rid of the WordPress White menu background.  While the menu is really still there under AWM, it’s no longer seen except for a flicker of the selected menu item or if you hover near the bottom of AWM (since the old menu extends 5 pixels below AWM).  I guess I’ll look for the menu php code inside WordPress and try and modify it.  Are you aware of any other tricks to getting rid of the existing menu, yet having AWM work?

The auto-highlight option works great! Thanks.

Rather minor, but is there a way to have each button’s width set to a fixed size (but auto-adjusted to fill the total menu width)?  I see in Main Items Style, Size, it’s either Auto or a fixed value, but the fixed value is not an ideal way to do it.  I’m looking for some Global option to auto-adjust the size to fill the menu area BUT in a way each button’s width is the same. If there is no option for this, I can experiment with fixed size that gets it close to the full width.

samw width menu items

Best regards,

Frank

Reply From: Likno Customer Support

Dear Frank,

Regarding hiding the menu, you should be able to do this by simply not selecting any menu to show:

select no wordpress menu to show

Regarding the menu items having the same size, you can achieve this with the “Uniform Items” property inside the “Menu Type” options:

uniform property - same size menu items

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Robert
Initial Email Subject: WordPress plugin and Mega Menu
Support Case Month: January 2013

Do you offer menu solutions as a WordPress Plugin?

Do you have solutions for Mega Menus?

Reply From: Likno Customer Support

Hello Robert,

First, thank you for your interest in our Likno products.

Sure we do, please see the related links here:

http://www.likno.com/addins/wordpress-menu.html

http://wordpress.org/extend/plugins/allwebmenus-wordpress-menu-plugin/

For Mega Menus:

http://www.likno.com/examples.html?example=mega_dropdown_menu1

http://www.likno.com/examples.html?example=mega_dropdown_menu2

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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