Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Allen
Initial Email Subject: Scroller
Support Case Month: February 2014

Just purchased the scroller. How do you delete the "get started" from the slides when published.

Reply From: Likno Customer Support

Hello Allen,

First, thank you for your purchase.

Could you please send me a screenshot so that I can understand better the issue? I cannot see any "get started" when I publish a scroller.

Thank you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Allen

When I am publishing in a generic format for HTML, I get the get started button on the test site.

Can't figure where it is coming from.  Using Firefox/xp pro / win 7-8, same output on all.

scroller preview

Reply From: Likno Customer Support

Hello Allen,

OK, I got you….You have created a scroller strating from the Example 11 (WordPress mockup).

In order to remove that Get Started button go to Style Editor -> Areas and uncheck the Bottom Area (as this is the area that has the code for the button you see).

bottom area of jQuery slider

Please, let me know if you need further help.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Allen

Thanks, working ok now.

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: WordPress Plugin
Support Case Month: December 2013

Hi, I'm experimenting with AllWebMenus on a new site running WordPress. I'm a bit confused by this:

With the purchase of 1 AllWebMenus license you also get unlimited Server-Side Menus API licenses (unlimited domains/websites for Joomla/Drupal/Wordpress/etc.) for free!

To purchase a license: AllWebMenus order page

If you already purchased an AllWebMenus license prior to August 10, 2010, click here to login to your Likno User Area and purchase the "Unlimited Domains" license at $59.95 only.

Does this mean customers who have been with you for over 3 years are the ones that have to pay to use the plugin??

Reply From: Likno Customer Support

Hello,

You are able to use the WordPress plugin, you don't need to pay something extra.

You can download AllWebMenus WordPress plugin here: http://www.likno.com/addins/wordpress-menu.html

AllWebMenus WordPress Plugin is free for all users, but you need to own an AllWebMenus Pro license, as they work in combination.

Although optional you may want to upgrade your license of AllWebMenus Pro so you can download the latest version that totally supports Internet Explorer 11. You may want to see what's new here: http://www.likno.com/whatsnew.html

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Builders Collection, abstracted and stripped of all user’s private info.


Initial Email From:
Paul
Initial Email Subject: Pre sales
Support Case Month: April 2014

With the "unlimited builders collection" do I get the the "add-ins" and "templates"?

Paul

Reply From: Likno Customer Support

Hello Paul,

Likno Web Builders Collection (unlimited domains license) includes:

         AllWebMenus PRO + Sliding Menu Add-in (Unlimited Domains)
         + GIFT Server-Side Menus API (Unlimited Domains)

         Likno Web Button Maker

         Likno Drop-Down Menu Trees (Unlimited Domains)

         Likno Web Modal Windows Builder (Unlimited Domains)

         Likno Web Tooltips Builder (Unlimited Domains)

         Likno Web Tabs Builder (Unlimited Domains)

         Likno Web Accordion Builder (Unlimited Domains)

         Likno Web Scroller Builder (Unlimited Domains)

So, it does not include Advanced Floating Menu Add-in and the Menu Templates.

However, with the unlimited license you have access to the Extra Templates for:

         Likno Web Scroller Builder (http://www.likno.com/jquery-scroller/example_packs.php)

         Likno Web Tabs Builder http://www.likno.com/jquery-tabs/example_packs.php

         Likno Web Accordion Builder (http://www.likno.com/jquery-accordion/example_packs.php)

         Likno Web Tooltips Builder (http://www.likno.com/jquery-tooltips/example_packs.php)

Also, the Add-ins for Expression Web, Dreamweaver, Joomla, WordPress, Drupal are of course included as they come free for all our users.

Please, let me know if I can be of further help.

Thank you.

Kind Regards,

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Struan
Initial Email Subject: Likno Web Tabs Builder - WordPress integration
Support Case Month: December 2013

Hi there

Just purchased the 3 license version of LWTB today and I have spent many hours building images for a time-limited project. It is configured exactly as stated by the given documentation and I am now seeing an error message come up on my browser saying "Likno Web Tabs *cannot appear!* The required positioning element with ID="lwtAnchor-test-tab1" is not found in page (see "Positioning" property in application).

I followed the WordPress setup instructions as carefully as possible and repeated the setup process several times. Now I am almost ready to give up as it doesn't appear to be working. Is there a really simple solution that doesn't appear in any of the documentation?

Best regards,
Struan

Reply From: Likno Customer Support

Hello,

First, thank you for your purchase.

Have you checked the print "DIV" element option?

wordpress tab interface

Also, please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export tabs project

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Struan

Hi

yes,  like I said, I followed all instructions with due care and diligence.

I went through the Likno forums, Google search and a large variety of well known Dev forums to find answers...

Please find attached the requested ZIP file.

The project I am working on is being released on Friday 20th Dec hopefully with a completed Tabs interface for the R&D team to commence testing.

Cheers

Reply From: Likno Customer Support

Hello Struan,

On the WordPress Admin Panel change the name of the tab control to "testtab1"

wp tabs interface

Switch back to Likno Web Tabs Builder and change the Population method to Populate the tabs inside this project (this way you don't need to add any code on your own, if you indeed need the populate through DIVs let me know)

tab content population method

Change tha positioning to lwtbAnchor-testtab1

tab positioning element

Go to Project Properties and change the compiled JavaScript name to testtab1

tab project properties

Then, re-compile your tabs project for WordPress.

Switch back to WordPress Admin panel. Go to testtab1 and upload the new zip file.

Then, you can go to add a new Page for example and click on the red tabs icon

wordpress tabs shortcode

And select the tab "testtab1"

wordpress tabs

Then, the tabs should appear in that page (or all if you checked so)

wordpress tabs in page

Let me know if you need more information.

Thank you!

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.


Initial Email From:
Rod
Initial Email Subject: AllWebMenu Integration with WordPress 3.8
Support Case Month: January 2014

I am having trouble getting the AllWebMenus Pro (AWMP) to show up on WordPress (WP) 3.8 web site. The web site is on an internal server so I cannot send direct links, but I can send files of code or code snippets as necessary.

On the WP template file header.php, I have a <nav> element with id="site-navigation". When I publish the menu in AWMP I choose to position the menu relative to an Element with Custom ID: site-navigation. I install the compiled menu zip file successfully through the WP plugin, but the menu does not show up.

The name of the menu assigned in WP matches the name of the menu I enter into the AWM plugin, and the menu settings in the plugin are:

* Menu is populated from an existing "Wordpress menu"

* Menu type is Dynamic

* Location is Theme Menu Location: primary.

Thank you for taking the time to read this.

Reply From: Likno Customer Support

Hello Rod,

You need to change the Menu Positioning in AlWebMenus Pro and set it to Relative to an Element with the Default ID.

WordPress menu positioning method

menu positioning in AllWebMenus Pro

Then, you need to re-compile your menu project for WordPress and re-upload the zip file through the AllWebMenus WP plugin admin panel.

This way it should appear on your site.

Let me know how that worked for you.

Kind Regards,  

Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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