Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Tooltips are blank. 
Support Case Month: May 2013

Tool tips are showing blank

blank tooltips

Reply From: Likno Customer Support

Dear Bill,

I saw all these issues and run some test locally. It seems that the problem is caused by the fact that some of your tooltips are set to “live”.

The “live” function is used to monitor any page change and call the Tooltip code again in order to apply it to new items that may have been added to the page. In your case however, the page is so complex and frequently changing that this can cause serious issues.

Please, make sure that ALL of your “in page” tooltips have the “live” option unchecked.

live tooltips unchecked

Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

 

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