January 3rd, 2014LWTT: Tooltips do not appear in the page
Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.
Initial Email From: Ray
Initial Email Subject: Web Tooltips Builder - tooltips do not display
Support Case Month: September 2013
I've just installed the Tooltips Builder and created a simple test page which can be addressed from the URL above.
My aim is to add a series of tooltips to a page that will be opened when the user clicks on a help icon adjacent to the relevant field. I've followed the procedure as illustrated on http://www.likno.com/blog/html-tooltips-website-integration-4/1288/
The tooltips do not appear at all when I click on any of the elements on the page using IE 9 64-bit.
Reply From: Likno Customer Support
You need to correct your DOCTYPE declaration to your page.
Please use <!DOCTYPE html> as the first line of code in your page instead of
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
This should solve your problem.
Reply From: Ray
Thank you Aggelos, that did fix the problem.