Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Buddy
Initial Email Subject: Help with web modal windows
Support Case Month: June 2012

HI Kostas,

I really like the tooltips program, very easy to use, need to find more places to use it. I have put up a page with 38 tootips, when you can will you take a look and in the first column, McCluskey, Cori Lee Cordell and Jack Fraser don't show up all the time.

Is there anything I can do to make them show up like the others?

Thanks,
Buddy

Related URL: http://shoulderrehabbook.com/chapterauthors.html

Reply From: Likno Customer Support

Dear Buddy,

It seems that these two specific <area> elements do not have an ID set like the rest. Could it be that you forgot them?

Also I noticed that you say “Cori” and “Jack” in your email, but the names are “Cari” and “Jeff” in the page. Could it be that you are generating these IDs with server-side code and you missed these two?

Regards,
Kostas
Likno Customer Support
www.likno.com
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