Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Jacques
Initial Email Subject: Web Scroller does not work
Support Case Month: July 2012

Can't get Web scroller to work. http://www.tipmakkum.nl/atestheader.php.

likno-scripts folder is uploaded, but will not work.

Pls advice

Reply From: Likno Customer Support

Hello,

Please download the latest version of Likno Web Scroller Builder again (even if you think you have the same version) and recompile your project.

http://www.likno.com/jquery-scroller/download.php

Let me know if this resolved the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jacques

It now says: Likno Web Scroller Builder error: you have selected the "Div elements" population method for your project, but no Div elements with the proper "Class" value are found in page for bodies.

Page is http://www.tipmakkum.nl/header.php

Project file is attached.

Regards,
Jacques

Reply From: Likno Customer Support

Dear Jacques,

It seems that you uploaded the new compiled file, but did not upload the new library files!

web scroller version

scroller library

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Jacques

Seems to be working in Firefox and Chrome now, but not in IE. Get same DIV error in IE

Regards,

Jacques

Reply From: Likno Customer Support

Try deleting your Temporary Internet Files.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Jacques

should have thought of that myself

All working now. Thanks for your excellent and patient assist

Regards,
Jacques

 

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