Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From: Miguel
Initial Email Subject: Error in Control - Accordion Builder
Support Case Month: September 2012

Hello if you go here to this page you will see the behavior using IE.

http://www.bgbma.com/help/help-content/checkout_help1/Checkout_Help.htm

Reply From: Likno Customer Support

Dear Miguel,

I checked your page and it seems to be problematic in Firefox too… can you please export and send me your project so that I can have a better look?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear Miguel,

The problem with the preview (as you probably already know) is that the accordion does not fit in the page.

The problem with your actual page, is that you do not have a proper DOCTYPE and the page goes into “quirks” mode (i.e. IE5.5 compatibility mode).

Please try replacing this:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"

"http://www.w3.org/TR/html4/loose.dtd">

<html>

With this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Miguel

Hello Kostas,

Hello I fixed this by adding another button.  thanks, but still a problem as indicated above.

Even with the extra Icon, or panel, the control is still messed up in IE, there is a scroller I didn't want on my page.

I've attached another image of the page after the fix.  It looks better but still loads whacky.  If you reload it reloads correctly.

Reply From: Likno Customer Support

Hello again,

I checked and I see it fine! Did you try deleting your “Temporary Internet Files”? Maybe you are just seeing the old code still until you refresh the page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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