Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Can not position our LWAC...
Support Case Month: November 2012

After having bought and installed a LWAC menu, we are unable to position it into our structure.
Please read the note for LIKNO in the html code.
Thank you for helping us.

Reply From: Likno Customer Support


I tested your page again with multiple browsers and I also looked at your accordion project.

First of all, regarding your initial question, if you want the accordion to appear where its initial structure was, then you need to select this in the project. Currently in your project you have set the accordion to appear on the top-right corner, and this is what it does.

This is what you have now:

accordion position relative to window

And this is what you want instead:

accordion embedded in page

Regarding the “flickering” now, I noticed that only happening in Firefox. It seems that the header mouseover/mouseout is triggered multiple times. Do you really need this to be activated on mouseover instead of click? I am asking this because personally I feel that mouseover does not fit the accordion controls anyway! Even in all other browsers where the bug does not exist, the handling seems erratic. Plus having to mouseout and mouseover again to open or close the accordion is not very practical. For the above reasons we always recommend that you use mouse click as the trigger.

Best Regards,
Likno Customer Support
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Reply From: Carole

Hi Kostas,

Thanks again for your help. We made the changes and everything seems to work out fine.


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