Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From: Carole
Initial Email Subject: Can not position our LWAC...
Support Case Month: November 2012

Hi,
After having bought and installed a LWAC menu, we are unable to position it into our structure.
Please read the note for LIKNO in the html code.
Thank you for helping us.
Carole

Reply From: Likno Customer Support

Hello,

I tested your page again with multiple browsers and I also looked at your accordion project.

First of all, regarding your initial question, if you want the accordion to appear where its initial structure was, then you need to select this in the project. Currently in your project you have set the accordion to appear on the top-right corner, and this is what it does.

This is what you have now:

accordion position relative to window

And this is what you want instead:

accordion embedded in page

Regarding the “flickering” now, I noticed that only happening in Firefox. It seems that the header mouseover/mouseout is triggered multiple times. Do you really need this to be activated on mouseover instead of click? I am asking this because personally I feel that mouseover does not fit the accordion controls anyway! Even in all other browsers where the bug does not exist, the handling seems erratic. Plus having to mouseout and mouseover again to open or close the accordion is not very practical. For the above reasons we always recommend that you use mouse click as the trigger.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Carole

Hi Kostas,

Thanks again for your help. We made the changes and everything seems to work out fine.

Carole

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