Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Ivy
Initial Email Subject: menu question
Support Case Month: December 2012

Hi,

I have two questions.  I downloaded AllWebMenus Pro.  It came with a bunch of premade menu templates.  If I just buy the unlimited websites license, do I still keep those templates? 

Also, if I can’t get the software to work with my website, is there any way to get my money back within 30 days?

Thanks!
Ivy

Reply From: Likno Customer Support

Hello Ivy,

First, thank you for your interest in our Likno products.

1. I assume that you downloaded AllWebMenus from here?  http://www.likno.com/download.html

2. Which "premade menu templates" do you refer to? You refer to these?

menu themes and examples

3. Yes, you can have your money back within 30 days. We are here to help however if you encounter any problems.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ivy

1. Yes, I downloaded from the link you mentioned.

2. Yes, to those templates you show in the image.  Do I get those, or do I have to buy all those extra templates?

Thanks a bunch for answering questions!
Ivy

Reply From: Likno Customer Support

Dear Ivy,

Yes, these templates are all included with your purchase of AllWebMenus Pro.

As a matter of fact, once you purchase you even get one more Theme Pack for free from your User Area account.

If you want even more Themes or Templates, then you can purchase them, again from the User Area.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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