Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Geoff
Initial Email Subject: Frontpage
Support Case Month: March 2013

I am using Frontage 2002 (10.6308.6870) on windows 7. I am running 5.3 Build #904.

I can import the Frontpage navigation structure but when I try to generate the menu Allwebmenus stops working.

Geoff

Reply From: Likno Customer Support

Dear Geoff,

Do you get any error messages when this happens? If so, can you please send me a screenshot?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Geoff

Hello Kostas,

I do get this message

automation error

Best regards

Geoff

Reply From: Likno Customer Support

Dear Geoff,

This means that AllWebMenus does not have enough access rights to do what you are asking. This can be caused if you have set the FrontPage to run in “Compatibility Mode” in windows 7, as this also gives it administrator rights.

I believe the easiest way to correct this issue, is to run AllWebMenus “as Administrator”. To do this permanently, you need to right-click on the desktop shortcut, select Properties, then the “Compatibility” tab, then check the “Run this program as an administrator” option. Note that this will only work when you start AllWebMenus from the desktop icon. It will not work if you start AllWebMenus by double-clicking a project file.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

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