Knowledge Base support case for Likno Web Tooltips Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Email Subject: Tooltip: Display off screen at the bottom
Support Case Month: May 2013

Please go to the specified URL. At the bottom, put your cursor over READ MORE under {NAME REMOVED}. As you can see, part of the tooltip is displayed off the screen. How to fix it?

Thanks

Reply From: Likno Customer Support

Hello,

When a tooltip does not fit on the side you set it to appear (in your case “on top”) then it positions on the opposite side. The problem is that the last two tooltips in your page are so big that they do not fit in a single screen! If you made them a bit smaller in height (e.g. wider or with less text) then you would not see this problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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We are happy to inform you that we have released the latest version of Likno Web jQuery Tooltips Builder, version 2.1 build #220.

Check out What's New:

- Added a user-friendly WYSIWYG CSS Editor for all CSS-related properties, making the software much easier to use.

jquery tooltips css editor

- Added support for jQuery 1.8 and above.

- The default "Live" value is now false.

- Fixed an issue with in-page tooltips disappearing.

- Fixed the Help link on the "live" question-mark.

- Interface fix: The "OR" became "ALSO" for the "On Page Load" feature. Also updated the Help accordingly.

- Interface fix: Fixed the "Opens When" that appeared darker.

- Fixed various other minor interface issues.

- Fixed an issue with the tooltip arrow in non-IE browsers when the border width was less than the rounded-corners.

- Interface fix: the up/down arrows in all numeric fields now properly update the preview.

You can download the latest version at: http://www.likno.com/jquery-tooltips/download.php

All features here: http://www.likno.com/jquery-tooltips/index.php

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Knowledge Base support case for Likno WebTooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Speeding Up Tooltips?
Support Case Month: January 2013

Greetings! I was wondering if there would be any way to speed up the many tooltips that I've got for the "Flexibility with Self-Directed Cares" graphic for the Related URL that I've provided. At least on my computer, there is a delay while the tooltips load.

I thank you very kindly.

Todd

Reply From: Likno Customer Support

Dear Todd,

I checked your page and saw the problem. Are you loading these from external pages? If so, then this is the reason it takes a second to load them.

If you want the tooltips to appear instantly from the first time you hover, then you should keep everything in the same page. Of course this way the whole page will be heavier, but once it loads everything will run faster.

I also noticed that you are using several of our products and that in some cases you are using different versions of the same program (e.g. in the accordions). We highly recommend that all your projects are compiled with the same version in order to avoid conflicts.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder and AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Brad
Initial Email Subject: tooltip 
Support Case Month: November 2012

Hi,

I followed the steps outlined in the help file. I created my tooltip.

Put the name of the tooltip into allwebmenus/ Style/ tooltip Style for mouse over.

I linked both projects to my page. Compiled both. I checked to make sure the js file was where it was supposed to be. When  I mouseover the allwebmenus item nothing happens.

Any ideas?

Thanks,  Brad

Reply From: Likno Customer Support

Dear Brad,

The problem is that you have not set the tooltip as an “AllWebMenus” tooltip:

set tooltip as AllWebMenus tooltip

You HAVE to do this if you want the tooltips to work in AllWebMenus.

Then if you want to load an external page, you can do this with code within AllWebMenus:

tooltip value to load external page

Just make sure that the iframe size matches the tooltip size…

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Brad

Kostas,

I have it working now.  I updated my version of AllWebMenus and that seemed to do the trick.

Thanks for your help,
Brad

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Knowledge Base support case for Likno Web Tooltips Builder and AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Brad
Initial Email Subject: tooltip 
Support Case Month: November 2012

How can I use tooltip with AllWebMenus?

thanks,
Brad

Reply From: Likno Customer Support

Hello Brad,

This is where you will find information on how to use a  stylish tooltip produced with the separate Likno Web Tooltips Builder product:

web tooltips add-in for AllWebMenus

Then click the "Help" button:

help on using tootips in AllWebMenus

You will read there how to integrate the two products.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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