Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Richard
Initial Email Subject: AWM unable to find installation
Support Case Month: August 2012
Have just upgraded to a new computer WIN 7 32 bit. And upgraded Dreamweaver to CS6. I installed AWM version 5.3 build 870 (which is what I had from before) and dreamweaver extension for CS6.
When I open Dreamweaver to Birds Eye the AWM tool bar appears as before and the menu locator is where i used to be.
But when I select edit in AWM I get a message that it cannot locate AWM and to install it.
It is installed programs and features in the Control Panel and I see it in the tree of web pages in Dreamweaver. When I point AWM in the tree it tells me "cannot find."
If I double click the instance it opens up into edit mode.
How do I need to link it up or do I need to link it up -- can i just double click to edit it??
Related URL: http://www.birdseyeviewbelize.com
Reply From: Likno Customer Support
This happens because CS6 is newer than the AWM version you are using and it was not supported. CS6 was first supported in AWM build 890.
I see that you do have an active Update Plan in one of your licenses, so all you need to do is to download the latest AWM version here:
Likno Customer Support
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