Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Claudio
Initial Email Subject: iPad grey border 
Support Case Month: March 2013

I would like to report a problem that I had seen before, but thought it was a matter of my configuration. The more I look at it, the more I think it is a bug in the program, that persists after I downloaded the newer version:

In the menu below, the look is perfect in IE, Firefox and Chrome.  When I try in the iPad, I see a gray border that I cannot eliminate.

Reply From: Likno Customer Support

Hello,

I noticed that the “dot.gif” image (which is automatically generated when you compile the menu) is not online as expected under:

http://{URL}/atimo_s/MainMenu/dot.gif

Can you please upload this and let me know if the problem is resolved?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Claudio

It worked perfectly!  Thank you very much!

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